Marketing Insights from A to Z
eBook - ePub

Marketing Insights from A to Z

80 Concepts Every Manager Needs to Know

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Marketing Insights from A to Z

80 Concepts Every Manager Needs to Know

About this book

The most renowned figure in the world of marketing offers the new rules to the game for marketing professionals and business leaders alike In Marketing Insights from A to Z, Philip Kotler, one of the undisputed fathers of modern marketing, redefines marketing's fundamental concepts from A to Z, highlighting how business has changed and how marketing must change with it. He predicts that over the next decade marketing techniques will require a complete overhaul. Furthermore, the future of marketing is in company-wide marketing initiatives, not in a reliance on a single marketing department. This concise, stimulating book relays fundamental ideas fast for busy executives and marketing professionals. Marketing Insights from A to Z presents the enlightened and well-informed musings of a true master of the art of marketing based on his distinguished forty-year career in the business. Other topics include branding, experiential advertising, customer relationship management, leadership, marketing ethics, positioning, recession marketing, technology, overall strategy, and much more. Philip Kotler (Chicago, IL) is the father of modern marketing and the S. C. Johnson and Son Distinguished Professor of International Marketing at Northwestern University's Kellogg Graduate School of Management, one of the definitive marketing programs in the world. Kotler is the author of twenty books and a consultant to nonprofit organizations and leading corporations such as IBM, General Electric, Bank of America, and AT&T.

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Information

Publisher
Wiley
Year
2011
Print ISBN
9780471268673
9780471268673
eBook ISBN
9781118045619
Subtopic
Marketing
Index

A&P
Accountants/accounting department, role of
Account managers, in B2B
Acquisitions
Activities, interests, and opinions (AIOs)
Actors, in marketing plan
Advertising:
aim of
brand development and
budget
competition and
creativity in
customer satisfaction in
defined
development process
development software
effectiveness of
five Ms of
limitations of
measurement
media selection
message text
product life cycle and
sales promotion
successful campaigns, examples of
wear-out
Advertising agency:
budget
functions of
pay-for-performance basis
Alberto Culver
Allied Van Lines
Amazon.com
American Airlines
American Express
America Online (AOL)
Analytics
Anchoring
Annual-plan control
Apple Computer
Armstrong, J. S.
Armstrong World Industries, Inc.
Asea Brown Boveri (ABB)
Asset turnover
AT&T
A. T. Cross
Atimex
Attention Economy, The (Davenport/Beck)
Attribute listing
Audits
Avis

Balance sheets
Bang & Olufsen
Barnes & Noble
Bass Pro
Battle plan, see Marketing plans
Baum, Herbert
Bayer
BBBK Pest Control
Beanie Babies
Becher
Beck, John
Behavior groups
Being alive
Benefit marketing
Bernbach, William
Berra, Yogi
Best Buy
Best practices
Beyond MaxiMarketing (Rapp/Collins)
Bezos, Jeff
Big Five accounting firms
Big Three auto firms
Black & Decker
Blackberry
BMW
Body Shop, The
Boeing
Bogle, John
Borders
Bossidy, Larry
Brainstorming
Branch offices, global expansion
Brand(s):
advertising and
attributes of
benefits of
building models
development process
differentiation
extension, defined
importance of
line extension and
loyalty and
management of
name selection
personality
preference for
pricing strategies
stretch
successful
value
Brand-customer relationship
Branding
Brand management myopia
Brand manager, role of
Branson, Richard
Braun
Brighthouse
British Airways
Britt, Dr. Steuart Henderson
Budget:
advertising
financial marketing
marketing plan
Built to Last (Collins/Porras)
Burger King
Burnett, Leo
Business cards
Business-to-business (B2B) marketing
Business-to-consumer (B2C) marketing
Butler, Nicholas Murray

Cadillac
Cafferky, Michael
Call centers
Campbell Soup
Capital market
Carlz...

Table of contents

  1. Praise
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Preface
  6. Introduction
  7. Advertising
  8. Brands
  9. Business-to-Business Marketing
  10. Change
  11. Communication and Promotion
  12. Companies
  13. Competitive Advantage
  14. Competitors
  15. Consultants
  16. Corporate Branding
  17. Creativity
  18. Customer Needs
  19. Customer Orientation
  20. Customer Relationship Management (CRM)
  21. Customers
  22. Customer Satisfaction
  23. Database Marketing
  24. Design
  25. Differentiation
  26. Direct Mail
  27. Distribution and Channels
  28. Employees
  29. Entrepreneurship
  30. Experiential Marketing
  31. Financial Marketing
  32. Focusing and Niching
  33. Forecasting and the Future
  34. Goals and Objectives
  35. Growth Strategies
  36. Guarantees
  37. Image and Emotional Marketing
  38. Implementation and Control
  39. Information and Analytics
  40. Innovation
  41. Intangible Assets
  42. International Marketing
  43. Internet and E-Business
  44. Leadership
  45. Loyalty
  46. Management
  47. Marketing Assets and Resources
  48. Marketing Department Interfaces
  49. Marketing Ethics
  50. Marketing Mix
  51. Marketing Plans
  52. Marketing Research
  53. Marketing Roles and Skills
  54. Markets
  55. Media
  56. Mission
  57. New Product Development
  58. Opportunity
  59. Organization
  60. Outsourcing
  61. Performance Measurement
  62. Positioning
  63. Price
  64. Products
  65. Profits
  66. Public Relations
  67. Quality
  68. Recession Marketing
  69. Relationship Marketing
  70. Retailers and Vendors
  71. Sales Force
  72. Sales Promotion
  73. Segmentation
  74. Selling
  75. Service
  76. Sponsorship
  77. Strategy
  78. Success and Failure
  79. Suppliers
  80. Target Markets
  81. Technology
  82. Telemarketing and Call Centers
  83. Trends in Marketing Thinking and Practice
  84. Value
  85. Word of Mouth
  86. Zest
  87. Notes
  88. Index

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