
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
Get a practical, actionable, three-step process to build and leverage important relationships
Most people know instinctively how to build positive, long-lasting relationships with spouses, friends, and even co-workersâbut few of us know how to consciously and systematically build and maintain positive business relationships. For years, The Relationship Edge has successfully shown people how to build personal relationships and repair damaged ones with a proven three-step process.
This completely updated third edition offers a fresh perspective on that process and includes more contemporary case studies, as well as how to build and nurture relationships online.
- Develop the right mindsetâunderstand that personal relationships are vital to business success, both offline and online
- Ask the right questionsâdiscover the common ground you share with others
- Do the right thingâbe truthful and straightforward or you'll undermine the goodwill you've worked so hard to build
- Jerry Acuff, the author, has a proven record of success with previous editions of The Relationship Edge
With real case studies and step-by-step guidance, The Relationship Edge, Third Edition offers the tools and advice you need to develop strong, rewarding relationships with customers, co-workers, and managers. Jerry Acuff's latest version is packed full of practical, concrete information on the mechanics of interpersonal relationships in the business world, all designed to have you doing business better and more productively than ever.
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Information
Table of contents
- Cover
- Title Page
- Copyright
- Preface
- Acknowledgments
- Chapter 1: Relationships Are Everything
- Chapter 2: Climb the Relationship Pyramid
- Chapter 3: How to Build a Relationship
- Chapter 4: Ask the Twenty Questions
- Chapter 5: Ask the Questions Properly
- Chapter 6: Probe for Small World Connections
- Chapter 7: Build Relationships on Actions
- Chapter 8: Map Your Key Relationships
- Chapter 9: Hop from One Pyramid to Another
- Chapter 10: Gain Respect Thirteen Ways
- Chapter 11: Write Clear, Specific Goals
- Chapter 12: Maintain Your Meaningful Relationships
- Chapter 13: Use Social Media to Build Relationships
- Chapter 14: And What If Youâre the Boss?
- Notes
- Index