
Beyond Dealmaking
Five Steps to Negotiating Profitable Relationships
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
Getting to yes is not the same as getting results. In Beyond Dealmaking, international negotiation expert and mediator Melanie Billings-Yun shows that the key to winning unbeatable, long-term results in today's complex economic landscape is to Ānegotiate solid long-term relationships.
Traditionally, negotiation has been approached as an isolated activity, separate from the business relationship. But those who focus only on getting the deal closed often find their victory doesn't translate into sustainable profits. Any deal is as fragile as the paper it's written on. Countless disputes arise and deals easily collapse when the negotiation Āprocess leaves one party unhappy, feeling forced into unfair terms, or even disgruntled at a change in circumstances.
In five clear steps, Billings-Yun takes the pain and fear out of negotiation with her proven GRASP method, showing how to:
- Understand the Goals of all parties, beyond the immediate deal
- Develop Routes to maximize mutual benefit and promote synergy among the parties
- Build openness, trust, and common understanding through valid Arguments
- Benchmark Substitutes to keep relationships from growing stale or one-sided
- Increase your Persuasion through empathetic communication and genuine care
Filled with real-life examples of negotiations that have gone right and wrong, this Āgroundbreaking book shows how fairness, honesty, empathy, flexibility, and mutual problem-Āsolving lead to sustainable success. By following the powerful five-step GRASP Ānegotiation process, anyone can learn to negotiate in a way that is positive, exciting, and rewarding. Most importantly, they will learn that the greatest victories come not through fighting Ābattles, but through building alliances.
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Information
Table of contents
- Praise
- Title Page
- Copyright Page
- Dedication
- Preface
- Introduction
- Part 1 - WHY RELATIONSHIPS MATTER
- Part 2 - THE MIND OF THE NEGOTIATOR
- Part 3 - FIVE STEPS TO SUCCESS
- Part 4 - CONCLUSION
- Appendix A - GRASP NEGOTIATION PLANNER
- Appendix B - POST-NEGOTIATION EVALUATION
- Notes
- Acknowledgements
- About the Author
- Index