Evaluating Public Relations
eBook - ePub

Evaluating Public Relations

A Guide to Planning, Research and Measurement

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Evaluating Public Relations

A Guide to Planning, Research and Measurement

About this book

Operating under tight budget constraints and with an ever-increasing range of tools and technologies to choose from, PR professionals have never been under so much pressure to justify their decisions. Evaluating Public Relations advises PR practitioners at all levels on how to demonstrate clearly and objectively the impact that their work has to their clients and managers. The authors draw on both their practical and academic experience to discuss a diverse range of evaluation methods and strategies.
This fully updated edition of Evaluating Public Relations includes coverage and advice on the industry standards on PR measurement. Covering both theory and practice and containing case studies on Philips, Pepsi, St John Ambulance, Medicare and Westminster City Council, it is an essential handbook for both students and experienced practitioners.

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Yes, you can access Evaluating Public Relations by Tom Watson,Paul Noble in PDF and/or ePUB format, as well as other popular books in Business & Marketing. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Kogan Page
Year
2014
Print ISBN
9780749468897
eBook ISBN
9780749468903
Edition
3
Subtopic
Marketing
INDEX
NB: page numbers in italics indicate Figures or Tables
Accountability Principle (i), (ii)
action research (i), (ii)
Advertising Research Foundation (i)
advertising value equivalence (AVE) (i), (ii), (iii), (iv), (v), (vi), (vii), (viii), (ix)
aims see objectives
ALBERT model (i)
Alexa (i)
American Management Association (i)
apPRaise system (i), (ii), (iii)
AT&T (i), (ii), (iii)
Austin, Erica and Pinkleton, Bruce (i)
average media score (AMS) (i)
Bagnall, Richard (i)
Balanced Scorecard (BSC) (i)
Barcelona Principles (i), (ii), (iii), (iv), (v), (vi), (vii), (viii), (ix)
advertising value equivalence (AVE) (i)
business results, effect on (i)
goals and measurement, importance of (i)
outcomes vs outputs (i)
quantity and quality (i)
social media (i)
transparency and replicability (i)
Barnet & Reef (i)
‘Barometer, The’ (i)
Bartholomew, Don (i), (ii)
Batchelor, Bronson (i)
BBC News (i)
benefit–cost ratio (BCR) (i)
Bernays, Edward (i), (ii), (iii)
Best, Roger (i)
Bhurji, Daljit (i)
Black, Sam (i)
Blamphin, John
McElreath, Mark and Blamphin, John (i)
White, Jon and Blamphin, John (i), (ii)
Blaxter, Loraine, Hughes, Christina and Tight, Malcolm (i)
Blissland, James (i)
Bluetooth (i)
Botan, Carl and Hazleton, Vincent (i)
Br...

Table of contents

  1. Cover
  2. Title Page
  3. Imprint
  4. Contents
  5. Foreword
  6. 01 Principles of public relations theory and practice
  7. 02 Evaluation and communication psychology
  8. 03 The history and culture of PR measurement and evaluation
  9. 04 Gathering and interpreting information
  10. 05 Evaluation structures and processes
  11. 06 Developing a media evaluation system
  12. 07 Evaluation in practice – case studies
  13. 08 Objectives and objective setting
  14. 09 Relationship management and crisis communication measurement
  15. 10 Evaluating social media
  16. 11 Linking PR activity to business
  17. References
  18. Index
  19. Full imprint