Cruise Operations Management
eBook - ePub

Cruise Operations Management

Hospitality Perspectives

  1. 380 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Cruise Operations Management

Hospitality Perspectives

About this book

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.

Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include:

  • New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies
  • A new chapter on 'Leadership in the cruise industry'
  • New international case studies throughout to provide a real-world insight into the industry
  • Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge

This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription.
At the moment all of our mobile-responsive ePub books are available to download via the app. Most of our PDFs are also available to download and we're working on making the final remaining ones downloadable now. Learn more here.
Perlego offers two plans: Essential and Complete
  • Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
  • Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Both plans are available with monthly, semester, or annual billing cycles.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes! You can use the Perlego app on both iOS or Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access Cruise Operations Management by Philip Gibson,Philip Gibson,Richard Parkman in PDF and/or ePUB format, as well as other popular books in Crescita personale & Industria dell'ospitalità e del turismo. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Table of Contents
  6. List of figures
  7. List of tables
  8. List of case studies
  9. Preface
  10. Acknowledgements
  11. Introduction
  12. 1. Contemporary cruise operations
  13. 2. Selling cruises and cruise products
  14. 3. Maritime issues and legislation
  15. 4. Cruise geography
  16. 5. Planning the itinerary
  17. 6. Working on board
  18. 7. Guest services
  19. 8. Managing food and drink operations
  20. 9. Managing facilities
  21. 10. Health, safety and security
  22. 11. Talent management and training
  23. 12. Leadership in the cruise industry
  24. 13. Managing integrated operations
  25. 14. Cruise management resources
  26. Index