
Influencing Customer Demand
An Operations Management Approach
- 290 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Influencing Customer Demand
An Operations Management Approach
About this book
In today's competitive markets, considering the demand and the supply chain sides is crucial to keeping revenue and customer satisfaction maximized. Managing and planning demand play a vital role in the sustainability of a company. This is the first book to the discuss managerial, mathematical, and conceptual framework of influencing factors on demand along with accurate mathematical analyses to evaluate and raise revenue.
The book provides an understanding of the key elements that impact buyer demand. It presents the mathematical relationship between the influencing factors and the demand functions. It discusses the methods used for inspiring demand, how to measure demand dependency on components such as price, quality, and inventory, and it helps management improve alignment between supply and demand by affecting the level and understanding of the role within supply chain management (SCM).
This book is applicable for the professional as well as for academia. It can help those working in SCM, project management, production, inventory control, scheduling, engineering management, retail management, and operations management.
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Information
Table of contents
- Cover
- Half Title
- Title
- Copyright
- Contents
- Preface
- Editors
- Chapter 1 Introduction
- Chapter 2 Pricing Policies
- Chapter 3 On-Shelf Inventory
- Chapter 4 Rebate Contracts
- Chapter 5 Service Level Effects
- Chapter 6 Marketing Decisions and Efforts
- Chapter 7 A Company’s Reputation
- Chapter 8 Congestion in the System
- Chapter 9 Dynamic Innovation Capabilities
- Chapter 10 Demand Sensitivity to Time
- Chapter 11 Inflation-Dependent Demand
- Chapter 12 Substitute and Complementary Goods
- Chapter 13 Mass and Social Media
- Chapter 14 Past and Future of Demand Forecasting Models
- Chapter 15 Conclusion
- Index