eBook - ePub

The Experience Maker

Name: The Experience Maker
Author: Dan Gingiss

How to Create Remarkable Experiences That Your Customers Can't Wait to Share

Dan Gingiss,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

The Experience Maker

How to Create Remarkable Experiences That Your Customers Can't Wait to Share

Dan Gingiss,

About this book

Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving?

The answer is customer experience, and the best part about customer experience is that it's delivered by human beings which are unique to a company.Named a Top Business Book of 2021 byForbes, The Experience Makerhelps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. InThe Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company's best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers.

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Yes, you can access The Experience Maker by Dan Gingiss in PDF and/or ePUB format, as well as other popular books in Business & Comunicazione aziendale. We have over one million books available in our catalogue for you to explore.