
Identity Crisis
Health Care Branding's Hidden Problems and Proven Strategies to Solve Them
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Identity Crisis
Health Care Branding's Hidden Problems and Proven Strategies to Solve Them
About this book
Identity Crisis: Health Care Branding's Hidden Problems and Proven Strategies to Solve Them
The inside story on avoiding the pitfalls andmastering the craft of healthcare branding.
Whether it’s a pain reliever for a headache, a life-saving operation, having a baby, or just a routine checkup, everyone in the developed world is touched by the healthcare industry in one way or another. As vital as thisindustry is to us all, branding expert Vince Parry sees fundamental problems first hand in the way healthcarecompanies and their advertising agencies market health and wellness brands. Identity Crisis highlights themany missteps, misnomers and missed opportunities for some of the biggest healthcare brands of our day, and offers solutions for avoiding these problems in the future. Among many observations, this book points out:
• The problems of using consumer-goods branding techniques in healthcare
• The ways that illness changes how we define ourselves and make brand choices
• The pervasive fallacy that doctors aren’t influenced by healthcare marketing
• The enlightening power of branding or rebranding illnesses to defuse their stigma
Bringing over 30 years of expertise to bear, Vince Parry has written nothing less than the definitive book onhealthcare branding: what to do and—just as importantly—what NOT to do for anyone involved or interested inan industry that is at the center of our lives.
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Information
Table of contents
- Cover Page
- Praise for Identity Crisis
- Title Page
- Copyright
- Dedication
- Table of Contents
- Acknowledgments
- Preface
- Chapter 1: What healthcare branding wants to be if it grows up
- Chapter 2: Branding is poorly branded
- Chapter 3: Medicines aren’t soft drinks. Hospitals aren’t hotels
- Chapter 4: The hidden problem of customer identity
- Chapter 5: Neglecting physicians’ unique identities
- Chapter 6: Identifying the enemy: How branding health conditions can help us defeat them
- Chapter 7: The Goldilocks Process part 1—Discovery: Avoiding identity crises in branding research
- Chapter 8: The Goldilocks Process part 2—Convergence: Avoiding branding strategy’s multiple personality disorder
- Chapter 9: The Goldilocks Process part 3—Brand experience design: Dressing for the job your brand really wants
- Chapter 10: Brand architecture and the crisis of delay
- Chapter 11: Branding the healthcare landscape
- Back Cover