
Principles of Marketing
A Value-Based Approach
- 428 pages
- English
- PDF
- Available on iOS & Android
About this book
This user-friendly textbook offers students an overview of each aspect of the marketing process, explored uniquely from the value perspective. Delivering value to customers is an integral part of contemporary marketing. For a firm to deliver value, it must consider its total market offering – including the reputation of the organization, staff representation, product benefits, and technological characteristics – and benchmark this against competitors' market offerings and prices. Principles of Marketing takes this thoroughly into account and ensures that students develop a strong understanding of these essential values. The book also looks in detail at the impact of social media upon marketing practices and customer relationships, and the dramatic impact that new technologies have had on the marketing environment. Written by a team of experienced instructors, Principles of Marketing is an ideal companion for all undergraduate students taking an introductory course in marketing.
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Information
Table of contents
- Cover
- contents
- List of Figures
- List of tables
- EDITORS’ acknowledgements
- PUBLISHER’S acknowledgements
- ABOUT THE EDITORS
- ABOUT THE CONTRIBUTORS
- TOUR OF THE BOOK
- 1 The Purpose of Marketing
- 2 UNDERSTANDING THE MARKETING ENVIRONMENT
- 3 CONSUMER BUYING BEHAVIOUR
- 4 Managing marketing information for value creation
- 5 marketing strategy: segmentation, targeting and positioning
- 6 THE PRODUCT AS A POINT OF VALUE
- 7 PRICING STRATEGIES
- 8 VALUE-ADDED DISTRIBUTION STRATEGIES
- 9 MARKETING COMMUNICATIONS STRATEGIES
- 10 Services marketing
- 11 MARKETING PLANNING FOR VALUE DELIVERY
- 12 marketing in a global context
- 13 Social media marketing
- INDEX