The Digital Factory
eBook - ePub

The Digital Factory

The Human Labor of Automation

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

The Digital Factory

The Human Labor of Automation

About this book

The Digital Factory reveals the hidden human labor that supports today's digital capitalism.
 
The workers of today's digital factory include those in Amazon warehouses, delivery drivers, Chinese gaming workers, Filipino content moderators, and rural American search engine optimizers. Repetitive yet stressful, boring yet often emotionally demanding, these jobs require little formal qualification, but can demand a large degree of skills and knowledge. This work is often hidden behind the supposed magic of algorithms and thought to be automated, but it is in fact highly dependent on human labor.
 
The workers of today's digital factory are not as far removed from a typical auto assembly line as we might think. Moritz Altenried takes us inside today's digital factories, showing that they take very different forms, including gig economy platforms, video games, and Amazon warehouses. As Altenried shows, these digital factories often share surprising similarities with factories from the industrial age. As globalized capitalism and digital technology continue to transform labor around the world, Altenried offers a timely and poignant exploration of how these changes are restructuring the social division of labor and its geographies as well as the stratifications and lines of struggle.

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Yes, you can access The Digital Factory by Moritz Altenried in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Workplace Culture. We have over one million books available in our catalogue for you to explore.

Index

Accenture, 151, 176
Adecco, 44
advertising, platform: political economy of, 124–26
aerial delivery, 47–48
AI. See artificial intelligence (AI)
Airbnb: as urban infrastructure, 161
algorithmic architectures: and control, 126–30; and crowdwork, 92, 105, 120, 141; and labor, 4–7, 18, 92, 105, 120, 126–30, 141; and logistics, 18, 22–24, 27–29, 50, 53–54, 57, 59, 126–30; and platforms, 92, 126–30, 142–44, 154; and social media, 126–30, 141–44, 154; and technology, 173
algorithmic management: and crowdwork, 93, 96, 106–7, 111; and digital factories, 7–8; and digital technology, 8; and logistics, 23, 38, 40, 43, 47, 50, 53–54, 57–59; and platforms, 159, 162, 172; and surveillance, 93
algorithms: and AI, 99, 105; and containerization, 23–24, 28–29; and crowdwork, 98–101, 105, 107, 119, 154, 172; and digital factories, 6; and gaming, 14; and globalization, 29; and infrastructure, 13–15, 93, 126–30, 141, 162–63, 173; and labor, 6–7, 19, 128–29, 162, 172; and logistics, 23–24, 28–29; and platforms, 14, 162–63, 172–73; and social media, 128–29, 142–44, 154, 172; and social sciences, 182n13; and software, 13–14
Alibaba, 29, 124, 135
Amazon: and aerial delivery, 47–48; Alibaba as competitor, 29; CamperForce, 45; cloud computing, 30, 94, 161; and commercial drones, 48; and COVID-19 profits, 175; data centers, 30, 136; data mining, 31; distribution centers, 18, 31–36, 41–47, 57, 105, 157–62, 167–72; and e-commerce, 30, 161–62; Flex program, 51, 55–59, 159, 161, 162–63...

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. one  Workers Leaving the Factory: Introduction
  6. two  The Global Factory: Logistics
  7. three  The Factory of Play: Gaming
  8. four  The Distributed Factory: Crowdwork
  9. five  The Hidden Factory: Social Media
  10. six  The Platform as Factory: Conclusion
  11. seven  The Contagious Factory: Epilogue
  12. Acknowledgments
  13. Notes
  14. Bibliography
  15. Index