eBook - ePub

Successful Customer Care in a Week: Teach Yourself

Name: Successful Customer Care in a Week: Teach Yourself
ISBN: 9781444159875

Di McLanachan,

128 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Successful Customer Care in a Week: Teach Yourself

Di McLanachan,

About this book

The ability to look after your customers is crucial to anyone who wants to advance their career. Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to keep your customers happy and coming back. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!

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Yes, you can access Successful Customer Care in a Week: Teach Yourself by Di McLanachan in PDF and/or ePUB format, as well as other popular books in Business & Rapporti con i clienti. We have over one million books available in our catalogue for you to explore.