eBook - ePub

A Practical Guide to Airline Customer Service

Name: A Practical Guide to Airline Customer Service
ISBN: 9781627346948

From Airline Operations to Passenger Services

Colin C. Law,

302 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

A Practical Guide to Airline Customer Service

From Airline Operations to Passenger Services

Colin C. Law,

About this book

A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. It is a useful guide for anyone seeking a successful and rewarding career in the airline industry.

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Yes, you can access A Practical Guide to Airline Customer Service by Colin C. Law in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Aviation. We have over one million books available in our catalogue for you to explore.