The Palgrave Handbook of Creativity at Work
eBook - ePub

The Palgrave Handbook of Creativity at Work

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eBook - ePub

The Palgrave Handbook of Creativity at Work

About this book

This Handbook provides authoritative up-to-date scholarship and debate concerning creativity at work, and offers a timely opportunity to re-evaluate our understanding of creativity, work, and the pivotal relationship between them. Far from being a new arrival on the scene, the context of work has always been a place shaped and sharpened by creativity, as well as a site that determines, where, when, how, and for whom creativity emerges. Structured in four parts – Working with Creativity (the present); Putting Creativity to Work (in an organizational context); W orking in the Creative Industries (creative labour); and Making Creativity Work (the future) – the Handbook is an inspirational learning resource, helping us to work with creativity in innovative ways. Providing a cutting edge, interdisciplinary, diverse, and critical collection of academic and practitioner insights, this Handbook ultimately conveys a message of hope: if we take better care of creativity, our creativity will better care for us.

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Yes, you can access The Palgrave Handbook of Creativity at Work by Lee Martin, Nick Wilson, Lee Martin,Nick Wilson in PDF and/or ePUB format, as well as other popular books in Business & Management. We have over one million books available in our catalogue for you to explore.

Information

Year
2018
Print ISBN
9783319773490
eBook ISBN
9783319773506
Subtopic
Management
Part IWorking with Creativity
Ā© The Author(s) 2018
Lee Martin and Nick Wilson (eds.)The Palgrave Handbook of Creativity at Workhttps://doi.org/10.1007/978-3-319-77350-6_1
Begin Abstract

1. Measuring Creativity at Work

Xavier Caroff1 , Justine Massu1 and Todd Lubart1
(1)
Paris-Descartes University, Paris, France
Xavier Caroff (Corresponding author)
Justine Massu
Todd Lubart
End Abstract
Creativity can be defined as the ability to produce original ideas or work that fits within a specified context and responds to task constraints (Sternberg & Lubart, 1995). Creative ability is best manifested in unique accomplishments that are recognized as valuable. Creativity is increasingly cited as a twenty-first-century skill that is valued in education and the workplace (Adobe, 2012a, 2012b, 2016). For example, the World Economic Forum placed it in the top characteristics for employability in the coming decade (WEF, 2016), and a survey of 1541 CEOs of major international companies indicated that creativity was the most important ability that a good leader must show in order to address the complexity of the new economic environment (IBM, 2010a, 2012). Since the 1980s, the multivariate approach to creativity has contributed to help conceptualize and measure creativity. In this approach, creativity requires a particular combination of factors within the individual (cognitive, conative, and affective factors), and outside the individual, in the environmental context (see Lubart, 1999).
Specific aspects of cognition (such as mental flexibility), personality (such as risk taking), motivation, and affect (such as emotional idiosyncrasy) combine with physical or social stimulation from the environment and provide the ā€œingredientsā€ that come into play in the production of creative work. The extent to which the various person-centered and environment-centered ā€œingredientsā€ are qualitatively and quantitatively optimal, given the nature of the problem to be solved, determines the degree to which highly creative productions can be achieved. Of course, it is important to note that these ingredients, or factors, combine in interactive and maybe non-linear ways. Thus, there may be some partial compensation between strong and weak factors but also some multiplicative effects in which the co-presence of two or more factors leads to an extra boost in creative output. In addition, it must not be forgotten that the ā€œingredientsā€ that favor creative work must be brought into the productive process of thinking. The manner in which these psychological or environmental factors enter the work progress will also determine the effect on the creative work produced.
Therefore, according to the multivariate approach, which is developed in this chapter, creativity depends on cognitive, conative, affective, and environmental factors. Each person has a particular profile on these different factors. This profile may be more relevant to the requirements of a given task or job. In order to conceptualize creativity and measure it, we distinguish (1) creative potential, which is a latent capacity of a person to produce novel, valuable work, from (2) creative accomplishment, which refers to the effective production of work that is appreciated as novel and valuable in a given social context.
Walberg (1988) considers creative potential as part of human capital, at the individual level, but also at the organizational or societal levels. This capital may be put to use if the opportunity exists. An individual, and his/her organization, may be aware of this potential, although this is not always the case. Each person can be described as having a certain level of creative potential in a given domain of work, and more specifically, in a given task. As the specific nature of creativity varies to some extent across domains, it is expected that individuals will have heterogeneous levels of creative potential and creative accomplishment across diverse domains of activity.
In terms of the measurement of creative potential, it is useful to distinguish three main approaches.
  1. 1.
    Assess the resources that form the basis of creative potential
To assess creative potential in a multivariate approach, an individual may be presented with a series of measures designed to assess the ingredients or resources underlying creative work. This assessment situation covers, ideally, cognitive, conative, affective, and environmental factors. The set of assessed resources can be summarized in a person’s profile.
  1. 2.
    Assess creative potential manifested in a sample task
Another way to assess creative potential is to have a person complete a sample task, which simulates a real-world situation. In this case, it is typical to compare individuals’ performances on the simulated task, as through indices such as the number of ideas generated or judgments of the creative nature of the ideas by appropriate evaluators. In this measurement approach, all the relevant resources can be brought into play during engagement in task completion. Here the simulated task should be as close to the real task as possible. It is also important to assure that individuals engage as fully as possible in the simulated task.
  1. 3.
    Assess creative potential through previous creative achievements
In this line of measurement, which focuses on creative achievement, real-world accomplishments are evaluated for their creativity. This may take the form of self-reported judgments of work, peer judgments, or expert (supervisor or external panel) judgments. Although these measures concern creative achievement, they can also be used as a proxy for future expressions of creative potential. In this view, the person-centered and environment-centered resources that were brought into play in the past have a good chance to be brought again into play in the future. Again, estimates of creative potential based on past achievements depend partly on the similarity of future tasks to past ones.
This presentation of the three main ways to assess creative potential can be extended to measures of innovation. Creativity and innovation are closely related topics, and creativity may be considered as part of innovation (Tang, 2017). To simplify, creativity is often seen as the ability to ā€œget ideasā€, which is considered as the first part of an innovation cycle (Amabile, 1988; Anderson, Potocnik, & Zhou, 2014; Cropley, 2006). Then these ideas need to be developed and brought to market, which tends to be the focus of work specifically on ā€œinnovationā€. In fact developing ideas and bringing them to fruition itself often involves the generation of new ideas, so the distinction is quite blurred in most cases (Paulus, 2002; Scott & Bruce, 1994). We can note, however, that the three types of assessment of creative potential, mentioned earlier, can be adapted to measure the potential for innovation.
In the next sections of this chapter, we look into contemporary issues concerning each of these measurement topics. First, the measurement of creative potential through assessment of the multivariate resources is described. Second, the peer-assessed evaluation of productions generated though sample tasks or achievement measures is examined. Third, measures that concern creative achievements within the broader innovation cycle are presented.

Part I: Assessment of Multivariate Resources

Given the importance of creativity for work and organizational psychology, some authors have addressed research questions related to professional selection (e.g., Althuizen, 2012; Hunter, Cushenbery, & Friedrich, 2012; Malakate, Andriopoulos, & Gotsi, 2007) or creative personnel management (e.g., Mumford, 2000). Creativity is becoming a major issue for companies, and it is therefore important to know how to detect the creative potential of people.
There is, however, relatively little research on the selection and recruitment of creative staff. In one study, Scratchley and Hakstian (2001) examined the possibility of detecting the creative potential of managers in a real recruitment situation for Canadian firms. They defined managerial creativity as the ability of a manager to produce new concepts, new ideas, new directions, new procedures, and new methods that will be useful to the company. In order to detect candidates’ creative potential, they developed a battery measuring openness (composed of openness to change, risk taking, and tolerance to ambiguity), general intelligence (Wonderlic Personnel Test), and three divergent thinking tasks. This battery was administered to 223 candidates, managers from the public and private sectors. To validate their measures of creative potential, Scratchley and Hakstian (2001) assessed also the candidates’ creative performance. To do so, ...

Table of contents

  1. Cover
  2. Front Matter
  3. Part I. Working with Creativity
  4. Part II. Putting Creativity to Work
  5. Part III. Working in the Creative Economy
  6. Part IV. Making Creativity Work
  7. Back Matter