eBook - ePub

Summary: Creating and Delivering Totally Awesome Customer Experiences

Name: Summary: Creating and Delivering Totally Awesome Customer Experiences
Author: BusinessNews Publishing

Review and Analysis of the Millets' Book

BusinessNews Publishing,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Summary: Creating and Delivering Totally Awesome Customer Experiences

Review and Analysis of the Millets' Book

BusinessNews Publishing,

About this book

The must-read summary of Gary Millet and Blaine Millet's book: "Creating and Delivering Totally Awesome Customer Experiences: The Art and Science of Customer Experience Mapping". This complete summary of the ideas from Gary Millet and Blaine Millet's book "Creating and Delivering Totally Awesome Customer Experiences" shows that when customers are delighted, they become more loyal to your business and they will go out of their way to recommend you to their friends and associates. Furthermore, you differentiate yourself from all your competitors simply and powerfully and you lower your marketing and product development costs – because loyal customers will tell you what they really want and need. In essence this summary highlights that any organisation's immediate success and long-term viability depends entirely on the quality of the relationship formed with each individual customer. Added-value of this summary:
•Save time
•Understand the key concepts
•Increase your business knowledge To learn more, read "Creating and Delivering Totally Awesome Customer Experiences" and discover all the techniques necessary to develop customer relationships and loyalty.

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Yes, you can access Summary: Creating and Delivering Totally Awesome Customer Experiences by BusinessNews Publishing in PDF and/or ePUB format, as well as other popular books in Business & Customer Relations. We have over one million books available in our catalogue for you to explore.