Make Your Brand Matter
eBook - ePub

Make Your Brand Matter

Experience-Driven Solutions to Capture Customers and Keep Them Loyal

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Make Your Brand Matter

Experience-Driven Solutions to Capture Customers and Keep Them Loyal

About this book

Combine brand and experience into a single, exciting whole to drive growth

The Digital Transformation era has come and gone. Experiential concepts like personalization, transparency, transference, uniquity, and immediacy are now table stakes in an increasingly connected and responsive market. Companies that failed to ante up are already gone—or fading fast.

In Make Your Brand Matter, serial entrepreneur and brand strategist Steve Soechtig delivers an eye-opening discussion of the post-Digital Transformation era in which we now live. The book walks you through the evolution of brand and experience, leveraging examples of historical and digitally native brands that have succeeded and failed to seize the digital moment.

You'll discover brands that enabled new customer acquisition, customer value optimization, and customer loyalty, all the while realizing that brand and experience are two sides of the same coin. The book also offers:

  • Strategies, techniques, and activities for teams to capture digital opportunities
  • Discussions of why brand and experience reinforce one another and how experiences must embrace, reflect, and enforce brand identity
  • Tactics to accelerate the customer's progression from evaluator to loyal advocate

Make Your Brand Matter is an essential resource for marketing professionals. It also belongs on the bookshelves of company founders, owners, managers, executives, and other business leaders seeking to develop their organization's ability to marry brand and experience into one coherent and exciting package.

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Yes, you can access Make Your Brand Matter by Steven G. Soechtig in PDF and/or ePUB format, as well as other popular books in Business & Advertising. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Wiley
Year
2022
Print ISBN
9781119860341
eBook ISBN
9781119860372
Edition
1
Subtopic
Advertising

Table of contents

  1. Cover
  2. Table of Contents
  3. Title Page
  4. Copyright
  5. Dedication
  6. Introduction
  7. CHAPTER 1: A Far Too Brief History of Brand Strategy
  8. CHAPTER 2: The Dawn of Digital
  9. CHAPTER 3: Focusing on the Modern Consumer
  10. CHAPTER 4: Believing in Your Brand and Redefining Your Strategy
  11. CHAPTER 5: Selling Experiences, Not Products
  12. CHAPTER 6: Time Is the New Currency – Anticipating without Being Invasive
  13. CHAPTER 7: Finding a Novel Approach to Solving a Market Need
  14. CHAPTER 8: Humanizing the Experience
  15. CHAPTER 9: Connecting Your Customer with Your Cause
  16. CHAPTER 10: Looking to the Future
  17. CHAPTER 11: Where You Should Begin
  18. About the Author
  19. Index
  20. End User License Agreement