Thoroughly tested and used by students and proven to help students taking the American Society for Quality's Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today's economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.

- 414 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
Essentials of Quality with Cases and Experiential Exercises
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Table of contents
- Cover
- Title Page
- Copyright
- Contents
- Preface
- Acknowledgments
- About the Author
- Section I: QUALITY BASICS
- Section II: QUALITY OF DESIGN
- Section III: QUALITY SYSTEMS TO ASSURE CONFORMANCE TO DESIGN
- Section IV: CONTROL AND IMPROVEMENT OF QUALITY
- Section V: QUALITY MANAGEMENT
- Appendix A: Table of Four-Digit Random Numbers
- Appendix B: Standard Normal Distribution Table
- Bibliography
- Index
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Yes, you can access Essentials of Quality with Cases and Experiential Exercises by Victor E. Sower in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over 1.5 million books available in our catalogue for you to explore.