Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional atti-tude are the ingredients needed to harvest those rewards. Presenting Service, 2E educates servers, supervisors, and managers in the techniques and demeanor of professional service. This book pays special attention to the historical context of service, the manager's role in good service including hiring and managing employees, how to become a good server, and the various types of service in food-service operations. There is an art to good service that can be trained and taught, and Presenting Service provides the manager with the skills to create a good dining experience through good service.
eBook - PDF
Presenting Service
The Ultimate Guide for the Foodservice Professional
- 269 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
Presenting Service
The Ultimate Guide for the Foodservice Professional
About this book
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Information
Table of contents
- Cover
- Title Page
- Copyright
- Contents
- Preface
- Acknowledgments
- 1. A Historical Overview of Service
- 2. The Professional Server
- 3. Exceeding People’s Needs
- 4. Service Mise en Place
- 5. Service in Various Industry Segments
- 6. Service Areas and Equipment
- 7. Classic Service Styles
- 8. Serving the Meal
- 9. Bar and Beverage Service
- 10. Management’s Role in Service
- 11. Table Etiquette
- Glossary
- Appendix: Duties of Service Workers
- Index
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Yes, you can access Presenting Service by Lendal H. Kotschevar,Valentino Luciani in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Food Science. We have over 1.5 million books available in our catalogue for you to explore.