Accounts, Excuses, and Apologies
eBook - ePub

Accounts, Excuses, and Apologies

Image Repair Theory Extended

  1. 180 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Accounts, Excuses, and Apologies

Image Repair Theory Extended

About this book

Proposes a theory and case studies on repairing a damaged or threatened image or reputation.

In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. Accounts, Excuses, and Apologies describes the image-repair strategies that may be used to help defuse these threats.

The Third Edition of this classic book builds on theories for rehabilitating a damaged reputation by adding two new forms of denial: straw denial (appearing to deny an accusation by sidestepping it) and deflecting attention (trying to get the audience to focus on something other than the accusations against you). Five contexts for image repair are examined: corporate, political, sports/entertainment, international, and third party (when one person or organization tries to repair the image of another). The book's case studies include current instances of reputation repair, including Vladimir Putin on Ukraine and President Joe Biden on Afghanistan; Southwest Airlines on flight cancellations; Kobe Bryant on accusations of rape; and Donald Trump on the January 6 hearings.

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Yes, you can access Accounts, Excuses, and Apologies by William L. Benoit in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Advertising. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Title
  3. Copyright
  4. Contents
  5. Acknowledgments
  6. Chapter 1 Image Repair Theory Extended
  7. Chapter 2 Other Theories of Reputation Rehabilitation
  8. Chapter 3 President Donald Trump’s Image Repair on Fox News Sunday, Axios, and ABC News Town Hall
  9. Chapter 4 Presidential Image Repair on Starting and Ending Wars: President Vladimir Putin on Ukraine and President Joe Biden on Afghanistan
  10. Chapter 5 Donald Trump’s Image Repair for January 6 Committee Hearings
  11. Chapter 6 Corporate Image Repair
  12. Chapter 7 Image Repair in Sports
  13. Chapter 8 Religious Image Repair
  14. Chapter 9 Third-Party Image Repair
  15. Conclusions and Implications
  16. References
  17. Index
  18. Back Cover