
- 616 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Consumer Behaviour
About this book
Informal yet academically rigorous in style, this fun and attractively laid out textbook continues to provide a comprehensive introduction to Consumer Behaviour, drawing on an accessible writing style, engaging examples and a wealth of learning features throughout. The text is balanced in its coverage of both psychological and sociological aspects of consumer behaviour, and examples of consumer behaviour are selected from around the globe, including many of the world's most popular brands and also B2B companies. This new edition has been fully updated to cover the impacts of the Covid-19 pandemic on consumer behaviour as well as the ongoing effects of technology, social media, digitalisation and climate change in adapting consumer behaviours. This textbook is essential reading for all students studying Consumer Behaviour. Zubin Sethna is a Professor of Entrepreneurial Marketing and Consumer Behaviour at Regent's University London.
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Information
Table of contents
- Cover
- Half Title
- Publisher Note
- Title Page
- Copyright Page
- Table of Contents
- Acknowledgements
- Contents
- Illustration List
- Table List
- About the Author
- Preface to the Fifth Edition
- Using This Book
- Endorsements
- Part One Consumer Behaviour in Context
- CHAPTER 1 Understanding Consumer Behaviour
- Chapter 2 Decisions, Behaviours and Interactions
- CHAPTER 3 Consumption in B2C vs. B2B
- CHAPTER 4 Consumer Technology and Innovation
- Part Two Consumers as Individuals (The Psychological Issues)
- Chapter 5 Drive, Motivation and Hedonism
- Chapter 6 The Self and Personality
- CHAPTER 7 Perception
- Chapter 8 Learning and Knowledge
- CHAPTER 9 Attitude Formation and Change
- Part Three Consumers as Social Actors (The Sociological Issues)
- CHAPTER 10 Reference Groups
- Chapter 11 Age, Gender and Familial Roles
- CHAPTER 12 Culture and Social Mobility
- CHAPTER 13 Ethical Consumption
- CHAPTER 14 Sustainable Consumption
- Index