Salesforce For Dummies
eBook - ePub

Salesforce For Dummies

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Salesforce For Dummies

About this book

Your easy-to-follow guide to the world's leading cloud-based CRM software

Salesforce gives your business an edge in tracking relationships and managing sales, marketing, customer service, and support operations. Salesforce For Dummies help you take advantage of key platform functionality and focus on making the most of its many features. Learn best practices to determine the right configuration to suit your business needs, and how to use apps, build widgets, and configure features to personalize your system for your business. Explore prospecting for leads, managing accounts, maintaining contacts, tracking products, calculating forecasts, and monitoring each customer's service and support interactions with your business. Collaborate with colleagues by sharing information across a 360-degree view of all customer interactions, enhance your online marketing, gain real-time visibility into sales, and close deals faster.

  • Get started with configuring Salesforce and set up the apps that your business needs
  • Discover the latest updates to Salesforce, including Flow Builder, Lightning, and Einstein
  • Improve business performance with reporting insights, collaborative communication features, and integrated sales and marketing processes
  • Find new ways to improve productivity and reduce administration time

Salesforce For Dummies is the fully updated, best-selling guide that helps new and existing users get up to speed with the world's top CRM.

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Yes, you can access Salesforce For Dummies by Liz Kao,Jon Paz in PDF and/or ePUB format, as well as other popular books in Business & Customer Relations. We have over one million books available in our catalogue for you to explore.

Information

Publisher
For Dummies
Year
2024
Print ISBN
9781394231669
eBook ISBN
9781394231676
Edition
8

Table of contents

  1. Cover
  2. Table of Contents
  3. Title Page
  4. Introduction
  5. Part 1: Introducing Salesforce
  6. Part 2: Understanding Salesforce Features
  7. Part 3: Closing More Deals with Sales Cloud
  8. Part 4: Providing Support with Service Cloud
  9. Part 5: Empowering Marketing to Generate Measurable Demand
  10. Part 6: Mastering Basic Salesforce Administration
  11. Part 7: Measuring Overall Business Performance
  12. Part 8: The Part of Tens
  13. Index
  14. About the Author
  15. Advertisement Page
  16. Connect with Dummies
  17. End User License Agreement