eBook - ePub

Supervision in the Hospitality Industry

Name: Supervision in the Hospitality Industry
ISBN: 9781394244706

Leading Human Resources

John R. Walker,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Supervision in the Hospitality Industry

Leading Human Resources

John R. Walker,

About this book

Supervision in the Hospitality Industry

A thorough, accessible handbook for leadership in a vital industry

Supervision in the Hospitality Industry: Leading Human Resources, Tenth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff.

The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospitality industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. The Tenth edition covers:

The impact of the COVID pandemic, the importance of culinary ethics, DEI considerations, organizational excellence, and much more
The importance of recognizing and practicing cross-cultural diversity and interaction
A balanced and informed view of management and supervision in the hospitality industry by considering the viewpoints of supervisors and all levels of associates
Employee assistance programs
A wealth of real-world case studies, illustrative examples, and "Industry Profiles" sections offering perspectives on leadership and supervision issues from hospitality professionals

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Yes, you can access Supervision in the Hospitality Industry by John R. Walker in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Food Science. We have over one million books available in our catalogue for you to explore.