
- 316 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Contemporary Issues in Social Media Marketing
About this book
Contemporary Issues in Social Media Marketing provides the most cutting-edge findings in social media marketing, through original chapters from a range of the world's leading specialists in the area. This second edition has been fully updated with new features such as discussion questions, global case studies and examples, and material reflecting the key trends in the field, including:
- The growth in user-generated content.
- The growing influence of AI in content creation, including virtual influencers.
- The development and utilization of social media analytics.
- The use of social media as the primary search engine.
- The relationship between social media and the customer experience of the brand.
Highly regarded for its breadth of topics, range of perspectives and research-based approach, this text is perfect recommended reading for advanced undergraduate and postgraduate students studying Digital and Social Media Marketing, Contemporary Issues in Marketing and Strategic Marketing. It will also be valuable reading for academics in the field and reflective practitioners.
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Information
Table of contents
- Cover Page
- Endorsement Page
- Half Title page
- Title Page
- Copyright Page
- Contents
- Contributors
- Preface
- Acknowledgements
- 1 Social Media Marketing: Trends and Challenges
- 2 Aspects of Social Media Engagement for Luxury Brands: A Case Study Approach
- 3 Unleashing the Potential: How Influencers Drive Digital Content Marketing
- 4 Social Media Usage in the B2B Context
- 5 Promoting Social Marketing on Social Media: Using TikTok as an Engaging Platform to Reduce Food Waste
- 6 Optimizing User Engagement: The Synergy of Social Media Marketing and UI/UX Design
- 7 The Consumer Journey in a Social Media World
- 8 Connecting Brands and Influencers: The Case of the Irish Blogger Agency
- 9 Mapping the B2B Customer Journey through Social Media Marketing
- 10 Exploring the Impact of Para-Social Interaction: The Consumer Journey in a Social Media World with a Focus on Virtual Influencers
- 11 Transitioning from CRM to Social CRM in the Healthcare Industry
- 12 Consumer Persuasion by Chatbots: An Integrative Model of Social Influence
- 13 The Impact of Generational Differences on Target Audience Identification in Social Media Marketing
- 14 Social Media’s Role in Customer Experience Creation: User-Generated Content Quality vs. Firm-Generated Content Quality
- 15 Augmenting the Analyst: Artificial Intelligence in the Age of Social Media Big Data
- 16 Leveraging the Role of Social Media Platform Data in Enhancing the Effect of Cause-Related Marketing
- 17 Social Media Renaissance with Audio Content: Bolstering a Personalized Approach
- 18 Influencer Marketing and Customer Engagement through Social Media: A Promising Avenue in a New Normal
- 19 Perceived Source Credibility of Social Media Influencers and Consumer Attitudes toward Brands: An Exploration of Differences between India and the United States
- Index