
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
With this textbook, students will learn the concepts, theories and processes of consumer behaviour and how to apply them in a digitalized and competitive business landscape.
Consumer Behaviour combines theoretical underpinnings with real-world practice to provide comprehensive, up-to-date coverage of the subject. It explores how consumer behaviour has evolved with the impact of technology, personalization and sustainability on perception and decision-making. This textbook is ideal for postgraduate students taking modules on Consumer Behaviour as part of their Marketing degrees.
Features include:
- Chapters on the psychological and social dynamics of consumer behaviour and the scientific foundations of learning and memory in brand engagement.
- Examination of the role of AR/VR and the metaverse in retail experiences, live streaming and voice commerce as well as quantum computing and the importance of good UX design.
- Ethical considerations of the digital consumer landscape, including privacy and data concerns.
- Learning outcomes, key terms, a glossary and exercise questions international examples throughout, to help develop critical thinking.
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Information
Table of contents
- Outline
- Foreword
- Preface
- Introduction
- 1 Understanding consumer behaviour in the digital age
- 2 The new era of consumer needs and motivations
- 3 Psychological and social dynamics in digital consumer behaviour
- 4 The science of digital learning and memory
- 5 Building brand loyalty in the digital age
- 6 The digital consumer decision-making process
- 7 Advancing consumer experiences in the digital world
- 8 The power of online communities and social influence
- 9 Ethical considerations in the digital consumer landscape
- 10 The future of consumer behaviour in the digital era
- References
- Glossary
- Index