eBook - ePub

Customers the Day After Tomorrow

Name: Customers the Day After Tomorrow
Author: Steven Van Belleghem

How to Attract Customers in a World of AI, Bots and Automation

Steven Van Belleghem,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Customers the Day After Tomorrow

How to Attract Customers in a World of AI, Bots and Automation

Steven Van Belleghem,

About this book

Phase 3 of digitalization has started. A phase of artificial intelligence has revolutionized the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. This book explains the impact of the 'internet of things', virtual assistants, bots and client data. But first of all this is a book about customers. In a world of automatization the most important question remains: how can I be customer-oriented? "Steven is a much asked for keynote speaker for our events, always a highlight. He has a unique and authentic style: with a combination of academic depth and well-built cases he spices up his presentations with a tremendous amount of humor." - Anthony Belpaire, Google Website: stevenvanbelleghem.com Youtube: StevenVanBelleghem/videos Twitter: @StevenVBe

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Yes, you can access Customers the Day After Tomorrow by Steven Van Belleghem in PDF and/or ePUB format, as well as other popular books in Business & Consumer Behaviour. We have over one million books available in our catalogue for you to explore.