Marketing Management
eBook - ePub

Marketing Management

A Customer-Centric Approach

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Marketing Management

A Customer-Centric Approach

About this book

This textbook introduces students to the field of marketing management by emphasizing a customer-centric approach, which involves defining the purpose of marketing as the recruitment, defence, leverage, and development of customer/brand relationships. Because customers vary in their needs for products and services and their relationships with brands, you?ll discover how segmentation and differentiation play a crucial role in marketing management.

After delving into market dynamics, customer behaviour, and market communications, you?ll explore the three main areas within marketing management: customer portfolio management, product portfolio management, and brand portfolio management. Finally, you?ll gain insights into developing marketing/business strategies and plans for success through comprehensive analysis, resource allocation, budgeting, and measuring key performance indicators.

Features include case studies to bring theory to life, further reading suggestions to expand your understanding, and a marketing planning template to practice applying your knowledge to a real business scenario. Suitable for undergraduate/bachelor and postgraduate students studyingĀ Marketing Management andĀ Strategic Marketing.

Fred SelnesĀ is a professor of marketing at BI, Norwegian Business School.
Even LansengĀ is an associate professor of marketing at BI, Norwegian Business School.

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription.
No, books cannot be downloaded as external files, such as PDFs, for use outside of Perlego. However, you can download books within the Perlego app for offline reading on mobile or tablet. Learn more here.
Perlego offers two plans: Essential and Complete
  • Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
  • Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Both plans are available with monthly, semester, or annual billing cycles.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes! You can use the Perlego app on both iOS or Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access Marketing Management by Fred Selnes,Even J. Lanseng in PDF and/or ePUB format, as well as other popular books in Business & Marketing. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Acknowledgements
  6. Contents
  7. About The Authors
  8. Online resources
  9. Preface
  10. 1 Introduction to marketing management
  11. 2 Competitive dynamics
  12. 3 Customer behaviour
  13. 4 Marketing communication
  14. 5 Customer portfolio management
  15. 6 Product category management
  16. 7 Brand management
  17. 8 Developing the strategic marketing plan
  18. References
  19. Index