eBook - ePub

101 Ways to Really Satisfy Your Customers

Name: 101 Ways to Really Satisfy Your Customers
ISBN: 9781741760576

How to Keep Your Customers and Attract New Ones

Andrew Griffiths,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

101 Ways to Really Satisfy Your Customers

How to Keep Your Customers and Attract New Ones

Andrew Griffiths,

About this book

Full of practical tips to improve customer service and maintain a level of excellence, thisresource helps businesses attract new customers and keepregular customers coming back. Suggestions include understanding customers, using a personalized approach, managing customers over the Internet and telephone, overseeing internal customer service, and stepping in when things go wrong. Helpful tips, such as giving regular customers a contact number for outside normal business hours, offer great ideas for speeding up customer-service transactions for busy owners and managers. Also included are checklists to gauge customer service satisfaction, handle customer complaints effectively, and analyze competition efficiently.

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Yes, you can access 101 Ways to Really Satisfy Your Customers by Andrew Griffiths in PDF and/or ePUB format, as well as other popular books in Business & Customer Relations. We have over one million books available in our catalogue for you to explore.