
Market Research in Practice
A Comprehensive Guide to Customer Insight and Market Understanding
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Market Research in Practice
A Comprehensive Guide to Customer Insight and Market Understanding
About this book
Master the evolving landscape of market research with this comprehensive guide that bridges traditional methodologies with cutting-edge digital approaches.
Market Research in Practice delivers an overview of the complete research process, from project conception to insight presentation, incorporating the latest developments in digital transformation and emerging research technologies.
This updated fifth edition provides a practical foundation in market research fundamentals while addressing challenges such as data privacy, survey reliability and remote collaboration. Author Paul Hague covers the rapidly evolving research landscape, exploring evolving consumer behaviour patterns and digital engagement, advanced frameworks for analyzing cross-generational attitudes and preferences and enhanced approaches to desk research and secondary data analysis.
Written by an industry expert with over 50 years of experience in market research, the book grounds theoretical concepts in real-world applications through fresh real-world examples from leading brands such as Adidas, Marks & Spencer, Grohe and General Motors. This essential guide includes practical templates, research tools and comprehensive resources for both practitioners and academics.
Whether you're a student entering the field, an experienced researcher, or a business professional seeking reliable insights, this text provides an invaluable roadmap for navigating the modern market research landscape. The fifth edition of Market Research in Practice reflects the industry's digital transformation while maintaining its commitment to fundamental principles that ensure research excellence. It remains the definitive guide for anyone looking to conduct effective, actionable market research in today's dynamic business environment.
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Information
Table of contents
- Preface
- PART ONE Planning a market research study
- 1Introduction
- 2Market research design
- 3Uses of market research
- PART TWO Qualitative research
- 4Qualitative research
- 5Desk research
- 6Focus groups
- 7Depth interviewing
- 8Observation and ethnography
- PART THREE Quantitative research
- 9Quantitative research
- 10Sampling and statistics
- 11Questionnaire design
- 12Face-to-face interviewing
- 13Telephone interviewing
- 14Self-completion questionnaires
- 15Online surveys
- 16Data analysis
- PART FOUR Using market research
- 17Using market research to segment markets
- 18Using market research to improve a brand position
- 19Using market research to improve customer satisfaction and loyalty
- 20Using market research to achieve optimum pricing
- 21Using market research to enter a new market
- 22Using market research to test advertising effectiveness
- 23Using market research to launch a new product
- 24Using market research to understand human behaviour
- 25Using market research to test social and political opinions
- 26Reporting
- PART FIVE The market research industry
- 27International market research
- 28Research trends
- 29The General Data Protection Regulation
- 30Quality in market research
- 31Ethics in market research
- Bibliography
- Index