Applied Consumer Psychology
How to use psychological insights in marketing
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
Understanding the psychological elements of consumer behaviour is key for marketing success. This practical textbook for undergraduate and postgraduate students will enable them to apply this knowledge across marketing tasks.
Applied Consumer Psychology is ideal for students of consumer psychology, specifically at final year undergraduate and postgraduate levels. It is structured around the different practical tasks that marketers face every day.
This textbook:
- features chapters on attention, motivation, personality and consumer learning
- demonstrates how these are used in practice across the marketing function
- shows how language in copywriting can affect perception of discount pricing and how eye-tracking technology can help understand what really captures people's attention in advertisements
The topics are explored using the latest research and applications, discussing the psychological mechanisms that explain the behaviour. Applied Consumer Psychology will be supported by pedagogical features such as chapter summaries, a glossary of terms and multiple choice questions to help reinforce student learning. Online resources include lecturer PowerPoint slides and interactive experiments.
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Information
Table of contents
- List of figures and tables
- About the author
- Walkthrough of textbook features and online resources
- PART ONE Consumer psychology: Theoretical essentials
- 1 An introduction to consumer psychology
- 2 Attention and perception
- 3 The psychology of motivation
- 4 The psychology of personality
- 5 The role of learning and memory in marketing
- PART TWO Consumer psychology in action
- 6 The psychology of copywriting: Words that sell
- 7 The psychology of branding
- 8 The psychology of advertising
- 9 The psychology of social media: Likes, shares and sales
- 10 The psychology of pricing
- 11 The psychology of price promotion and competitions
- 12 Psychology in the aisles: Psychological influences in the shopping environment
- 13 The psychology of online shopping
- 14 The psychology of packaging
- 15 The science of persuasion
- 16 Market research: A psychological approach