The Consumer Insights Handbook
eBook - ePub

The Consumer Insights Handbook

Using Audience Research to Make Smart Decisions

  1. 280 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The Consumer Insights Handbook

Using Audience Research to Make Smart Decisions

About this book

A practical and accessible approach for how to plan for and complete a consumer insights research project from the initial request for proposal (RFP) to the final presentation of findings, this second edition handbook features new real-world examples and techniques and a new chapter on the uses of the latest research technologies and AI.

Danielle Sarver Coombs flips the typical model presented in research methods textbooks to emphasize that data should be used to understand people as thoughtful, deliberative audiences. As such, consumer insights research should be done with the goal of better understanding target audiences in a meaningful way. With this orientation in mind, these insight-driven research projects allow decision makers to tap into consumers' wants, needs, and desires through messaging and products designed to resonate.

Guided by the author's own experience in the field as well as guidance from current practitioners on the client, boutique, and agency sides, this book offers an accessible, thorough, and compelling perspective on how to plan for and complete consumer insights research projects from the initial RFP to the final presentation of findings. Each chapter includes a guide for how to conduct in-class research, quotes and recommendations from experts in the field, and case studies and real-world examples.

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Information

Year
2026
Edition
2
eBook ISBN
9798881807481
Subtopic
Advertising

Table of contents

  1. Cover
  2. Dedication Page
  3. Title Page
  4. Contents
  5. List of Figures and Tables
  6. Acknowledgments
  7. Preface
  8. Part I Preparation
  9. Part II Qualitative Research
  10. Part III Quantitative Research
  11. Part IV Reporting Findings
  12. 14 Developing (and Designing) Your Deliverable
  13. 15 The Client Presentation
  14. Glossary
  15. References
  16. Index
  17. About the Author
  18. Imprint

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