Marketing Research
eBook - PDF

Marketing Research

Delivering Customer Insight

  1. 449 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Marketing Research

Delivering Customer Insight

About this book

Taking a refreshingly non-technical approach, this textbook gives students a concise overview of the marketing research process.

This text equips students with the skills needed to interpret research and use their findings to effect meaningful change. Keeping digital data and internet research at its heart, it details the main stages of the research process, covering both quantitative and qualitative methods. A plethora of case studies and examples helps students grasp the practical applications of theory.

This textbook is ideal for use on marketing research courses at undergraduate, postgraduate and MBA levels.

New to the 5th edition:
- Updated cases, examples and business environment terminology incorporating recent developments in the industry
- New feature within each chapter setting out the potential role of artificial intelligence
- Expanded material on experimental research and virtual test markets

Accompanying free online resources designed to support teaching and learning can be found at www.bloomsburyonlineresources.com/marketing-research

Information

Year
2026
Edition
5
eBook ISBN
9781350442801
Subtopic
Marketing

Table of contents

  1. Cover
  2. Long contents
  3. List of tables
  4. List of case histories
  5. Foreword
  6. Preface
  7. Acknowledgements
  8. Guided tour
  9. 1. The role of marketing research and customer information in decision-making
  10. 2. The Marketing Research Process
  11. 3. Secondary data, Customer Databases and Big data analytics
  12. 4. Collecting observation data and social media listening
  13. 5. Collecting Qualitative Data
  14. 6. Collecting Quantitative Data
  15. 7. Designing Questionnaires
  16. 8. Sampling Methods
  17. 9. Analysing Qualitative Data
  18. 10. Analysing Quantitative Data
  19. 11. Presenting the Research Results
  20. Marketing research in action: case histories
  21. Appendix
  22. Glossary
  23. Index

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