The Emotional Intelligence Quick Book

Everything You Need to Know to Put Your EQ to Work

Travis Bradberry, Jean Greaves

• Publisher: Atria Books
• Year: 2006
• Print ISBN: 9780743273268
• eBook ISBN: 9781416548737
• Topic: Personal Development
• Subtopic: Business Communication

An accessible, how-to guide that brings focus to the unique skills that comprise emotional intelligence and incorporate these tools into your life. EMOTIONAL INTELLIGENCE: THE #1 PREDICTOR OF PROFESSIONAL SUCCESS AND PERSONAL EXCELLENCEIn today's fast-paced world of competitive workplaces and chaotic personal lives, each of us is searching for effective tools that can make our schedules, behaviors, and relationships more manageable. The Emotional Intelligence Quickbook shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential.Authors Bradberry and Greaves use their years of experience as emotional intelligence researchers, consultants, and speakers to revitalize our current understanding of emotional intelligence. They have combined their latest research on emotional intelligence with a quick, easy-to-use format and cut-to-the-chase information to demonstrate how this other kind of "smart" helps us to decrease our stress, increase our productivity, understand our emotions as they happen, and interact positively with those around us. The Emotional Intelligence Quickbook brings this concept to light in a way that has not been done before -- making EQ practical and easy to apply in every aspect of our daily lives. The Quickbook will help you to: -Engage the four unique areas of EQ: self-awareness, self-management, social awareness, and relationship management
-Increase your EQ through the use of these skill-building techniques
-Apply your EQ at work to develop leadership skills and improve teamwork, making you a better manager and a more desirable employee
-Practice your EQ outside the office environment to benefit your relationships with loved ones, making you a better partner and parent
-Access the link between your EQ and your physical well-being to improve your overall health
-Measure your current EQ through access to the authors' bestselling online Emotional Intelligence Appraisal

Index

accountability, 70–71

American Heart Association, 51

American Psychological Association, 158

anger, 94, 95

anxiety, 48, 49, 50

arguments, 143–47

arrogance, discovery of, 92

assertiveness, 98

attention, 105–7

Badaracco, Joseph L., Jr., 120

Bartlett’s test of sphericity, 163

behavior:

evaluation of, 59

irrational, 10

lasting change in, 85–87

and limbic system, 13

management of, 20, 29, 120

tendencies in, 96, 97–102

understanding, 27

Boisjoly, Roger, 125–27

Boyatzis, Richard, 21

brain:

coping with stress, 51

electric signals to, 10–11

limbic system of, 11, 12

mapping of, 51

plasticity of, 81–83

rational and emotional centers of, 12, 13

training, 85–87

wiring of, 11, 13

cancer, 49–51

careers, 113–24

Carrey, Jim, 148–50

Catell’s scree test, 163

Challenger, 125–27, 135–36

Charles, Ray, 90–91, 97, 101, 102

children:

coaching through conflict, 152–55

Emotional Intelligence Appraisal for, 73–74

emotional intelligence of, 151–52

mood swings of, 152–53

passive resistance of, 154–55

cognitive intelligence (IQ), 24, 25, 26, 27

Columbia space shuttle, 135–36

communication:

clarifying questions, 107

and conflict, 121–24

emotions in, 108

getting your point across, 108–10

lack of, 122

managing interactions in, 32

pathway of, 11, 12

in self-management, 102

of tendencies, 98, 99

compromises, 144, 146

conflict:

coaching through, 152–55

and communication, 121–24

interpersonal, 40, 121–22

quiet, 122

cooling-off period, 145

corporate culture, 40, 130–31

David (sta...

Table of contents

• Cover
• Dedication
• A Quick Note from the Authors
• Foreword
• Part One: What is Emotional Intelligence, Really?
• Part Two: Discover Your Emotional Intelligence
• Part Three: How to Increase Your Emotional Intelligence
• Part Four: Going Places
• Appendix: A Technical Report on the Emotional Intelligence Appraisal
• Discussion Questions
• Acknowledgments
• About Talent Smart
• About the Authors
• Notes
• Index
• Copyright