A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers.
In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.
eBook - ePub
Lean Solutions
How Companies and Customers Can Create Value and Wealth Together
- 368 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
Lean Solutions
How Companies and Customers Can Create Value and Wealth Together
About this book
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Information
Table of contents
- Cover
- Also by James P. Womack and Daniel T. Jones
- Title page
- Copyright page
- Dedication page
- Contents
- Half-title page
- Preface
- Introduction
- Chapter 1 Learning to See Consumption
- Chapter 2 Learning to See Provision
- Chapter 3 Solve My Problem Completely
- Chapter 4 Donāt Waste My Time
- Chapter 5 Get Me Exactly What I Want
- Chapter 6 Provide Value Where I Want
- Chapter 7 Solve My Problem When I Want
- Chapter 8 The Challenge of Lean Provision: The Role of the Manager
- Chapter 9 Get Me the Solution I Really Want: The Role for the Lean Entrepreneur
- Chapter 10 Solve My Complete Problem Permanently
- Conclusion
- Acknowledgments
- Lean Global Network
- Notes
- Bibliography
- Index
- About the Authors
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Yes, you can access Lean Solutions by Daniel T. Jones,James P. Womack in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over 1.5 million books available in our catalogue for you to explore.