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Showing 61 - 120 out of 487 books
Exceptional Customer Service_cover
Exceptional Customer ServiceLisa Ford, David McNair, William Perry
2009
Managing Customer Experiences in an Omnichannel World_cover
Managing Customer Experiences in an Omnichannel WorldTaşkın Dirsehan
2020
Customer Data Platforms_cover
Customer Data PlatformsMartin Kihn, Christopher B. O'Hara
2020
Customer Relationship Management_cover
Customer Relationship Management50minutes
2017
The Handbook of Customer Satisfaction and Loyalty Measurement_cover
The Handbook of Customer Satisfaction and Loyalty MeasurementNigel Hill, Jim Alexander
2017
The Customer Loyalty Loop_cover
The Customer Loyalty LoopNoah Fleming
2016
What Customers Crave_cover
What Customers CraveNicholas Webb
2016
Selling Luxury_cover
Selling LuxuryRobin Lent, Genevieve Tour
2009
Measuring Customer Satisfaction and Loyalty_cover
Measuring Customer Satisfaction and LoyaltyBob E. Hayes
2008
Winning with Data in the Business of Sports_cover
Winning with Data in the Business of SportsFiona Green
2021
Engaging Brands_cover
Engaging BrandsMichela Addis
2020
Creating Customer Loyalty_cover
Creating Customer LoyaltyChris Daffy
2019
Sales Management_cover
Sales ManagementRobert E. Hinson, Ogechi Adeola, Abednego Feehi Okoe Amartey
2018
The Referral Code_cover
The Referral CodeLarry Pinci, Phil Glosserman
2010
The Art of Client Service_cover
The Art of Client ServiceRobert Solomon
2016
DIY Public Relations_cover
DIY Public RelationsDan Shortridge
2022
Exceptional Service, Exceptional Profit_cover
Exceptional Service, Exceptional ProfitLeonardo Inghilleri, Micah Solomon
2010
Keep Your Customers_cover
Keep Your CustomersAli Cudby
2020
Orchestrating Experiences_cover
Orchestrating ExperiencesChris Risdon, Patrick Quattlebaum
2018
Delivering Knock Your Socks Off Service_cover
Delivering Knock Your Socks Off ServicePerformance Research Associates
2011
The Cornell School of Hotel Administration on Hospitality_cover
The Cornell School of Hotel Administration on HospitalityMichael C. Sturman, Jack B. Corgel, Rohit Verma
2011
Measure What Matters_cover
Measure What MattersKatie Delahaye Paine
2011
Executing Crisis_cover
Executing CrisisJo Robertson
2019
Service Excellence in Organizations, Volume I_cover
Service Excellence in Organizations, Volume IFiona Urquhart
2019
The Strategic Storyteller_cover
The Strategic StorytellerAlexander Jutkowitz
2017
The Relationship Engine_cover
The Relationship EngineEd Wallace
2016
Achieving Customer Experience Excellence through a Quality Management System_cover
Achieving Customer Experience Excellence through a Quality Management SystemAlka Jarvis, Luis Morales, Ulka Ranadive
2016
Whoever Tells the Best Story Wins_cover
Whoever Tells the Best Story WinsAnnette Simmons
2015
UnSelling_cover
UnSellingScott Stratten, Alison Kramer
2014
QR Codes Kill Kittens_cover
QR Codes Kill KittensScott Stratten, Alison Kramer
2013
Superior Customer Value_cover
Superior Customer ValueArt Weinstein
2012
Achieve Sales Excellence_cover
Achieve Sales ExcellenceHoward Stevens, Theodore Kinni
2006
Customer Service Training 101_cover
Customer Service Training 101Renee Evenson
2017
Retail Supply Chain Management_cover
Retail Supply Chain ManagementJames B. Ayers, Mary Ann Odegaard
2017
Powerful Phrases for Effective Customer Service_cover
Powerful Phrases for Effective Customer ServiceRenee Evenson
2012
Service Excellence in Organizations, Volume II_cover
Service Excellence in Organizations, Volume IIFiona Urquhart
2019
Managing Knock Your Socks Off Service_cover
Managing Knock Your Socks Off ServiceChip Bell, Ron Zemke, John Bush
2013
Selling to Anyone Over the Phone_cover
Selling to Anyone Over the PhoneRenee Walkup, Sandra McKee
2010
The Experience Effect_cover
The Experience EffectJim Joseph
2010
Unleashing Excellence_cover
Unleashing ExcellenceDennis Snow, Teri Yanovitch
2009
Disruptive Marketing_cover
Disruptive MarketingGeoffrey Colon
2016
Chief Customer Officer 2.0_cover
Chief Customer Officer 2.0Jeanne Bliss
2015
Customer Service in Tourism and Hospitality_cover
Customer Service in Tourism and HospitalitySimon Hudson, Louise Hudson
2012
The Swipe-Right Customer Experience_cover
The Swipe-Right Customer ExperienceSanna Eskelinen, Belinda Gerdt
2022
Customer Communities_cover
Customer CommunitiesNick Mehta, Robin Van Lieshout
2023
The Referral of a Lifetime_cover
The Referral of a LifetimeTim Templeton
2016
Experiencia de cliente_cover
Experiencia de clienteGonzález de La-Hoz, Marcos
2015
When Digital Becomes Human_cover
When Digital Becomes HumanSteven Van Belleghem
2015
The Celebrity Experience_cover
The Celebrity ExperienceDonna Cutting
2010
ICONIC_cover
ICONICScott McKain
2018
The Hospitality Mentality_cover
The Hospitality MentalityJosh Liebman
2023
The Ultimate Customer Experience_cover
The Ultimate Customer ExperienceScott McKain
2023
The New Customer Experience Management_cover
The New Customer Experience ManagementIvaylo Yorgov
2022
Contemporary Issues in Digital Marketing_cover
Contemporary Issues in Digital MarketingOuti Niininen
2021
The Gold Standard_cover
The Gold StandardColin Cowie
2021
Leading the Customer Experience_cover
Leading the Customer ExperienceBrad Cleveland
2021
Leitfaden Growth Marketing_cover
Leitfaden Growth MarketingDietmar Barzen, Tim Cole, Ines Eschbacher, Jens Fuderholz, Martin Grahl, Nils Hafner, Harald Henn, Tomas Herzberger, Ralf T. Kreutzer, Markus Mattscheck, Maik Mohl, Anne M. Schüller, Uwe Techt, Urs Thüring, Danylo Vakhnenko, Robert Weller
2021
La ventaja del introvertido_cover
La ventaja del introvertidoMatthew Pollard, Derek Lewis
2020
Ignore Your Customers_cover
Ignore Your CustomersMicah Solomon
2020
Why Customers Leave_cover
Why Customers LeaveDavid Avrin
2019