Business

Customer Relations

Showing 1 - 60 out of 695 books
Cases in Public Relations Management_cover
Cases in Public Relations ManagementPatricia Swann
2019
Cases in Public Relations Management
Cases in Public Relations Management
Patricia Swann
2019
Customer Relationship Management_cover
Customer Relationship ManagementDaniel D. Prior, Francis Buttle, Stan Maklan
2024
Customer Relationship Management
Customer Relationship Management
Daniel D. Prior, Francis Buttle, Stan Maklan
2024
Sales Force Management_cover
Sales Force ManagementMark W. Johnston, Jessica Ogilvie, Greg W. Marshall, Jessica L. Ogilvie
2025
Sales Force Management
Sales Force Management
Mark W. Johnston, Jessica Ogilvie, Greg W. Marshall, Jessica L. Ogilvie
2025
Contemporary Selling_cover
Contemporary SellingMark W. Johnston, Greg W. Marshall
2016
Contemporary Selling
Contemporary Selling
Mark W. Johnston, Greg W. Marshall
2016
Loyalty Management_cover
Loyalty ManagementCristina Ziliani, Marco Ieva
2025
Loyalty Management
Loyalty Management
Cristina Ziliani, Marco Ieva
2025
Cases in Public Relations Management_cover
Cases in Public Relations ManagementPatricia Swann
2025
Cases in Public Relations Management
Cases in Public Relations Management
Patricia Swann
2025
Persuasion in Your Life_cover
Persuasion in Your LifeShawn T. Wahl, Eric Morris
2021
Persuasion in Your Life
Persuasion in Your Life
Shawn T. Wahl, Eric Morris
2021
The Trusted Advisor: 20th Anniversary Edition_cover
The Trusted Advisor: 20th Anniversary EditionCharles H. Green, Robert M. Galford, David H. Maister
2001
The Trusted Advisor: 20th Anniversary Edition
The Trusted Advisor: 20th Anniversary Edition
Charles H. Green, Robert M. Galford, David H. Maister
2001
Setting the Table_cover
Setting the TableDanny Meyer
2009
Setting the Table
Setting the Table
Danny Meyer
2009
Customer Relationship Management_cover
Customer Relationship ManagementRoger J. Baran, Robert J. Galka
2016
Customer Relationship Management
Customer Relationship Management
Roger J. Baran, Robert J. Galka
2016
Contemporary Selling_cover
Contemporary SellingMark W. Johnston, Greg W. Marshall, Jessica L. Ogilvie
2025
Contemporary Selling
Contemporary Selling
Mark W. Johnston, Greg W. Marshall, Jessica L. Ogilvie
2025
Excellence Wins_cover
Excellence WinsHorst Schulze, Dean Merrill
2019
Excellence Wins
Excellence Wins
Horst Schulze, Dean Merrill
2019
Sport Business Analytics_cover
Sport Business AnalyticsC. Keith Harrison, Scott Bukstein
2016
Sport Business Analytics
Sport Business Analytics
C. Keith Harrison, Scott Bukstein
2016
The Art of Client Service_cover
The Art of Client ServiceRobert Solomon
2016
The Art of Client Service
The Art of Client Service
Robert Solomon
2016
Discovering the Soul of Service_cover
Discovering the Soul of ServiceLeonard L. Berry
1999
Discovering the Soul of Service
Discovering the Soul of Service
Leonard L. Berry
1999
The Soul of Strategy_cover
The Soul of StrategyBernard J. Jaworski, David E. Sprott
2025
The Soul of Strategy
The Soul of Strategy
Bernard J. Jaworski, David E. Sprott
2025
Building Brand Communities_cover
Building Brand CommunitiesCarrie Melissa Jones, Charles Vogl
2020
Building Brand Communities
Building Brand Communities
Carrie Melissa Jones, Charles Vogl
2020
How to Win Campaigns_cover
How to Win CampaignsChris Rose
2012
How to Win Campaigns
How to Win Campaigns
Chris Rose
2012
Data-Driven Customer Experience Transformation_cover
Data-Driven Customer Experience TransformationMohamed Zaki
2025
Data-Driven Customer Experience Transformation
Data-Driven Customer Experience Transformation
Mohamed Zaki
2025
The Future of Luxury Customer Experience_cover
The Future of Luxury Customer ExperienceGabriella Lojacono
2024
The Future of Luxury Customer Experience
The Future of Luxury Customer Experience
Gabriella Lojacono
2024
Scaling Customer Success_cover
Scaling Customer SuccessChitra Madhwacharyula, Shreesha Ramdas
2023
Scaling Customer Success
Scaling Customer Success
Chitra Madhwacharyula, Shreesha Ramdas
2023
The Gold Standard_cover
The Gold StandardColin Cowie
2021
The Gold Standard
The Gold Standard
Colin Cowie
2021
Transform Customer Experience_cover
Transform Customer ExperienceIsabella Villani
2019
Transform Customer Experience
Transform Customer Experience
Isabella Villani
2019
Advances in Luxury Brand Management_cover
Advances in Luxury Brand ManagementJean-Noël Kapferer, Joachim Kernstock, Tim Oliver Brexendorf, Shaun M. Powell
2017
Advances in Luxury Brand Management
Advances in Luxury Brand Management
Jean-Noël Kapferer, Joachim Kernstock, Tim Oliver Brexendorf, Shaun M. Powell
2017
No B.S. Guide to Maximum Referrals and Customer Retention_cover
No B.S. Guide to Maximum Referrals and Customer RetentionDan S. Kennedy, Shaun Buck
2016
No B.S. Guide to Maximum Referrals and Customer Retention
No B.S. Guide to Maximum Referrals and Customer Retention
Dan S. Kennedy, Shaun Buck
2016
Customer Success_cover
Customer SuccessNick Mehta, Dan Steinman, Lincoln Murphy
2016
Customer Success
Customer Success
Nick Mehta, Dan Steinman, Lincoln Murphy
2016
Superior Customer Value_cover
Superior Customer ValueArt Weinstein
2018
Superior Customer Value
Superior Customer Value
Art Weinstein
2018
Buyer Personas, Revised and Expanded_cover
Buyer Personas, Revised and ExpandedJim Kraus, Adele Revella
2024
Buyer Personas, Revised and Expanded
Buyer Personas, Revised and Expanded
Jim Kraus, Adele Revella
2024
Dealing with Difficult Customers_cover
Dealing with Difficult CustomersNoah Fleming, Shawn Veltman
2017
Dealing with Difficult Customers
Dealing with Difficult Customers
Noah Fleming, Shawn Veltman
2017
The Unsold Mindset_cover
The Unsold MindsetColin Coggins, Garrett Brown
2023
The Unsold Mindset
The Unsold Mindset
Colin Coggins, Garrett Brown
2023
A Mind for Sales_cover
A Mind for SalesMark Hunter, CSP
2020
A Mind for Sales
A Mind for Sales
Mark Hunter, CSP
2020
The Customer Success Professional's Handbook_cover
The Customer Success Professional's HandbookAshvin Vaidyanathan, Ruben Rabago
2020
The Customer Success Professional's Handbook
The Customer Success Professional's Handbook
Ashvin Vaidyanathan, Ruben Rabago
2020
Customer Experience 3.0_cover
Customer Experience 3.0John Goodman
2014
Customer Experience 3.0
Customer Experience 3.0
John Goodman
2014
New Sales. Simplified._cover
New Sales. Simplified.Mike Weinberg
2012
New Sales. Simplified.
New Sales. Simplified.
Mike Weinberg
2012
Measure What Matters_cover
Measure What MattersKatie Delahaye Paine
2011
Measure What Matters
Measure What Matters
Katie Delahaye Paine
2011
Just Listen_cover
Just ListenMark Goulston
2015
Just Listen
Just Listen
Mark Goulston
2015
Key Account Management Excellence in Pharma & Medtech_cover
Key Account Management Excellence in Pharma & MedtechMike Moorman
2022
Key Account Management Excellence in Pharma & Medtech
Key Account Management Excellence in Pharma & Medtech
Mike Moorman
2022
Ethical AI in Marketing_cover
Ethical AI in MarketingNicole Alexander
2025
Ethical AI in Marketing
Ethical AI in Marketing
Nicole Alexander
2025
The Charismatic Leader_cover
The Charismatic LeaderJohn C. Maxwell
2025
The Charismatic Leader
The Charismatic Leader
John C. Maxwell
2025
Make Your Brand Legendary_cover
Make Your Brand LegendaryScott Wozniak
2023
Make Your Brand Legendary
Make Your Brand Legendary
Scott Wozniak
2023
The Business of Belonging_cover
The Business of BelongingDavid Spinks
2021
The Business of Belonging
The Business of Belonging
David Spinks
2021
The Referral of a Lifetime_cover
The Referral of a LifetimeTim Templeton
2016
The Referral of a Lifetime
The Referral of a Lifetime
Tim Templeton
2016
Customer Data Platforms_cover
Customer Data PlatformsMartin Kihn, Christopher B. O'Hara
2020
Customer Data Platforms
Customer Data Platforms
Martin Kihn, Christopher B. O'Hara
2020
Experiential Marketing_cover
Experiential MarketingWided Batat
2019
Experiential Marketing
Experiential Marketing
Wided Batat
2019
Orchestrating Experiences_cover
Orchestrating ExperiencesChris Risdon, Patrick Quattlebaum
2018
Orchestrating Experiences
Orchestrating Experiences
Chris Risdon, Patrick Quattlebaum
2018
Winning with People_cover
Winning with PeopleJohn C. Maxwell
2007
Winning with People
Winning with People
John C. Maxwell
2007
Tech-Enabled Hospitality_cover
Tech-Enabled HospitalityJessica Gillingham
2025
Tech-Enabled Hospitality
Tech-Enabled Hospitality
Jessica Gillingham
2025
AI in Marketing_cover
AI in Marketing
2025
AI in Marketing
AI in Marketing
2025
The 10-Second Customer Journey_cover
The 10-Second Customer JourneyTodd Unger
2024
The 10-Second Customer Journey
The 10-Second Customer Journey
Todd Unger
2024
Digital Customer Success_cover
Digital Customer SuccessNick Mehta, Kellie Capote
2024
Digital Customer Success
Digital Customer Success
Nick Mehta, Kellie Capote
2024
B2B Customer Experience_cover
B2B Customer ExperiencePaul Hague, Nick Hague, Nicholas Hague
2023
B2B Customer Experience
B2B Customer Experience
Paul Hague, Nick Hague, Nicholas Hague
2023
The Unstoppable Sales Machine_cover
The Unstoppable Sales MachineShawn Casemore
2022
The Unstoppable Sales Machine
The Unstoppable Sales Machine
Shawn Casemore
2022
Fast Fulfillment_cover
Fast FulfillmentSanchoy Das
2021
Fast Fulfillment
Fast Fulfillment
Sanchoy Das
2021
A Practitioner's Guide to Account-Based Marketing_cover
A Practitioner's Guide to Account-Based MarketingBev Burgess, Dave Munn
2021
A Practitioner's Guide to Account-Based Marketing
A Practitioner's Guide to Account-Based Marketing
Bev Burgess, Dave Munn
2021
ABM is B2B._cover
ABM is B2B.Sangram Vajre
2019
ABM is B2B.
ABM is B2B.
Sangram Vajre
2019
The Introvert's Edge_cover
The Introvert's EdgeMatthew Pollard, Derek Lewis
2018
The Introvert's Edge
The Introvert's Edge
Matthew Pollard, Derek Lewis
2018
Questions that Sell_cover
Questions that SellPaul Cherry
2017
Questions that Sell
Questions that Sell
Paul Cherry
2017
What Customers Crave_cover
What Customers CraveNicholas Webb
2016
What Customers Crave
What Customers Crave
Nicholas Webb
2016
Building Digital Ecosystem Architectures_cover
Building Digital Ecosystem ArchitecturesMark Skilton
2016
Building Digital Ecosystem Architectures
Building Digital Ecosystem Architectures
Mark Skilton
2016
Chief Customer Officer 2.0_cover
Chief Customer Officer 2.0Jeanne Bliss
2015
Chief Customer Officer 2.0
Chief Customer Officer 2.0
Jeanne Bliss
2015