Business

Customer Relations

Showing 1 - 60 out of 663 books
Cases in Public Relations Management_cover
Cases in Public Relations ManagementPatricia Swann
2019
Cases in Public Relations Management
Cases in Public Relations Management
Patricia Swann
2019
Customer Relationship Management_cover
Customer Relationship ManagementDaniel D. Prior, Francis Buttle, Stan Maklan
2024
Customer Relationship Management
Customer Relationship Management
Daniel D. Prior, Francis Buttle, Stan Maklan
2024
Sales Force Management_cover
Sales Force ManagementMark W. Johnston, Jessica Ogilvie, Greg W. Marshall, Jessica L. Ogilvie
2025
Sales Force Management
Sales Force Management
Mark W. Johnston, Jessica Ogilvie, Greg W. Marshall, Jessica L. Ogilvie
2025
Cases in Public Relations Management_cover
Cases in Public Relations ManagementPatricia Swann
2025
Cases in Public Relations Management
Cases in Public Relations Management
Patricia Swann
2025
Setting the Table_cover
Setting the TableDanny Meyer
2009
Setting the Table
Setting the Table
Danny Meyer
2009
Contemporary Selling_cover
Contemporary SellingMark W. Johnston, Greg W. Marshall, Jessica L. Ogilvie
2025
Contemporary Selling
Contemporary Selling
Mark W. Johnston, Greg W. Marshall, Jessica L. Ogilvie
2025
Persuasion in Your Life_cover
Persuasion in Your LifeShawn T. Wahl, Eric Morris
2021
Persuasion in Your Life
Persuasion in Your Life
Shawn T. Wahl, Eric Morris
2021
The Trusted Advisor: 20th Anniversary Edition_cover
The Trusted Advisor: 20th Anniversary EditionCharles H. Green, Robert M. Galford, David H. Maister
2001
The Trusted Advisor: 20th Anniversary Edition
The Trusted Advisor: 20th Anniversary Edition
Charles H. Green, Robert M. Galford, David H. Maister
2001
The Art of Client Service_cover
The Art of Client ServiceRobert Solomon
2016
The Art of Client Service
The Art of Client Service
Robert Solomon
2016
Excellence Wins_cover
Excellence WinsHorst Schulze, Dean Merrill
2019
Excellence Wins
Excellence Wins
Horst Schulze, Dean Merrill
2019
Customer Relationship Management_cover
Customer Relationship ManagementRoger J. Baran, Robert J. Galka
2016
Customer Relationship Management
Customer Relationship Management
Roger J. Baran, Robert J. Galka
2016
New Sales. Simplified._cover
New Sales. Simplified.Mike Weinberg
2012
New Sales. Simplified.
New Sales. Simplified.
Mike Weinberg
2012
Superior Customer Value_cover
Superior Customer ValueArt Weinstein
2018
Superior Customer Value
Superior Customer Value
Art Weinstein
2018
Data-Driven Customer Experience Transformation_cover
Data-Driven Customer Experience TransformationMohamed Zaki
2025
Data-Driven Customer Experience Transformation
Data-Driven Customer Experience Transformation
Mohamed Zaki
2025
Loyalty Management_cover
Loyalty ManagementCristina Ziliani, Marco Ieva
2025
Loyalty Management
Loyalty Management
Cristina Ziliani, Marco Ieva
2025
The Gold Standard_cover
The Gold StandardColin Cowie
2021
The Gold Standard
The Gold Standard
Colin Cowie
2021
Questions that Sell_cover
Questions that SellPaul Cherry
2017
Questions that Sell
Questions that Sell
Paul Cherry
2017
Customer Success_cover
Customer SuccessNick Mehta, Dan Steinman, Lincoln Murphy
2016
Customer Success
Customer Success
Nick Mehta, Dan Steinman, Lincoln Murphy
2016
How to Win Campaigns_cover
How to Win CampaignsChris Rose
2012
How to Win Campaigns
How to Win Campaigns
Chris Rose
2012
Indispensable_cover
IndispensableJoe Calloway
2005
Indispensable
Indispensable
Joe Calloway
2005
Transformative Marketing_cover
Transformative MarketingV. Kumar, Philip Kotler
2024
Transformative Marketing
Transformative Marketing
V. Kumar, Philip Kotler
2024
The Unsold Mindset_cover
The Unsold MindsetColin Coggins, Garrett Brown
2023
The Unsold Mindset
The Unsold Mindset
Colin Coggins, Garrett Brown
2023
Building Brand Communities_cover
Building Brand CommunitiesCarrie Melissa Jones, Charles Vogl
2020
Building Brand Communities
Building Brand Communities
Carrie Melissa Jones, Charles Vogl
2020
A Mind for Sales_cover
A Mind for SalesMark Hunter, CSP
2020
A Mind for Sales
A Mind for Sales
Mark Hunter, CSP
2020
Sport Business Analytics_cover
Sport Business AnalyticsC. Keith Harrison, Scott Bukstein
2016
Sport Business Analytics
Sport Business Analytics
C. Keith Harrison, Scott Bukstein
2016
Customer Experience 3.0_cover
Customer Experience 3.0John Goodman
2014
Customer Experience 3.0
Customer Experience 3.0
John Goodman
2014
The Customer Success Professional's Handbook_cover
The Customer Success Professional's HandbookAshvin Vaidyanathan, Ruben Rabago
2020
The Customer Success Professional's Handbook
The Customer Success Professional's Handbook
Ashvin Vaidyanathan, Ruben Rabago
2020
Just Listen_cover
Just ListenMark Goulston
2015
Just Listen
Just Listen
Mark Goulston
2015
Make Your Brand Legendary_cover
Make Your Brand LegendaryScott Wozniak
2023
Make Your Brand Legendary
Make Your Brand Legendary
Scott Wozniak
2023
The Soul of Strategy_cover
The Soul of StrategyBernard J. Jaworski, David E. Sprott
2025
The Soul of Strategy
The Soul of Strategy
Bernard J. Jaworski, David E. Sprott
2025
Ethical AI in Marketing_cover
Ethical AI in MarketingNicole Alexander
2025
Ethical AI in Marketing
Ethical AI in Marketing
Nicole Alexander
2025
The Charismatic Leader_cover
The Charismatic LeaderJohn C. Maxwell
2025
The Charismatic Leader
The Charismatic Leader
John C. Maxwell
2025
The Swipe-Right Customer Experience_cover
The Swipe-Right Customer ExperienceSanna Eskelinen, Belinda Gerdt
2022
The Swipe-Right Customer Experience
The Swipe-Right Customer Experience
Sanna Eskelinen, Belinda Gerdt
2022
The Business of Belonging_cover
The Business of BelongingDavid Spinks
2021
The Business of Belonging
The Business of Belonging
David Spinks
2021
Customer Data Platforms_cover
Customer Data PlatformsMartin Kihn, Christopher B. O'Hara
2020
Customer Data Platforms
Customer Data Platforms
Martin Kihn, Christopher B. O'Hara
2020
The New Luxury Experience_cover
The New Luxury ExperienceWided Batat
2019
The New Luxury Experience
The New Luxury Experience
Wided Batat
2019
Sales Management_cover
Sales ManagementRobert E. Hinson, Ogechi Adeola, Abednego Feehi Okoe Amartey
2018
Sales Management
Sales Management
Robert E. Hinson, Ogechi Adeola, Abednego Feehi Okoe Amartey
2018
Orchestrating Experiences_cover
Orchestrating ExperiencesChris Risdon, Patrick Quattlebaum
2018
Orchestrating Experiences
Orchestrating Experiences
Chris Risdon, Patrick Quattlebaum
2018
Dealing with Difficult Customers_cover
Dealing with Difficult CustomersNoah Fleming, Shawn Veltman
2017
Dealing with Difficult Customers
Dealing with Difficult Customers
Noah Fleming, Shawn Veltman
2017
No B.S. Guide to Maximum Referrals and Customer Retention_cover
No B.S. Guide to Maximum Referrals and Customer RetentionDan S. Kennedy, Shaun Buck
2016
No B.S. Guide to Maximum Referrals and Customer Retention
No B.S. Guide to Maximum Referrals and Customer Retention
Dan S. Kennedy, Shaun Buck
2016
The Million-Dollar Financial Advisor_cover
The Million-Dollar Financial AdvisorDavid J. Mullen, Jr.
2009
The Million-Dollar Financial Advisor
The Million-Dollar Financial Advisor
David J. Mullen, Jr.
2009
Winning with People_cover
Winning with PeopleJohn C. Maxwell
2007
Winning with People
Winning with People
John C. Maxwell
2007
Researching Customer Satisfaction and Loyalty_cover
Researching Customer Satisfaction and LoyaltyPaul Szwarc
2005
Researching Customer Satisfaction and Loyalty
Researching Customer Satisfaction and Loyalty
Paul Szwarc
2005
The Future of Luxury Customer Experience_cover
The Future of Luxury Customer ExperienceGabriella Lojacono
2024
The Future of Luxury Customer Experience
The Future of Luxury Customer Experience
Gabriella Lojacono
2024
The Customer Centricity Ebook Collection_cover
The Customer Centricity Ebook CollectionPeter Fader, Bruce G. S. Hardie, Michael Ross, Sarah E. Toms
2024
The Customer Centricity Ebook Collection
The Customer Centricity Ebook Collection
Peter Fader, Bruce G. S. Hardie, Michael Ross, Sarah E. Toms
2024
The 10-Second Customer Journey_cover
The 10-Second Customer JourneyTodd Unger
2024
The 10-Second Customer Journey
The 10-Second Customer Journey
Todd Unger
2024
A Practitioner's Guide to Account-Based Marketing_cover
A Practitioner's Guide to Account-Based MarketingBev Burgess, Dave Munn
2021
A Practitioner's Guide to Account-Based Marketing
A Practitioner's Guide to Account-Based Marketing
Bev Burgess, Dave Munn
2021
Advances in Luxury Brand Management_cover
Advances in Luxury Brand ManagementJean-Noël Kapferer, Joachim Kernstock, Tim Oliver Brexendorf, Shaun M. Powell
2017
Advances in Luxury Brand Management
Advances in Luxury Brand Management
Jean-Noël Kapferer, Joachim Kernstock, Tim Oliver Brexendorf, Shaun M. Powell
2017
What Customers Crave_cover
What Customers CraveNicholas Webb
2016
What Customers Crave
What Customers Crave
Nicholas Webb
2016
Chief Customer Officer 2.0_cover
Chief Customer Officer 2.0Jeanne Bliss
2015
Chief Customer Officer 2.0
Chief Customer Officer 2.0
Jeanne Bliss
2015
Delivering Quality Service_cover
Delivering Quality ServiceValarie A. Zeithaml
2010
Delivering Quality Service
Delivering Quality Service
Valarie A. Zeithaml
2010
Selling Luxury_cover
Selling LuxuryRobin Lent, Genevieve Tour
2009
Selling Luxury
Selling Luxury
Robin Lent, Genevieve Tour
2009
25 Ways to Win with People_cover
25 Ways to Win with PeopleJohn C. Maxwell
2005
25 Ways to Win with People
25 Ways to Win with People
John C. Maxwell
2005
The Pocket Mentor for Game Community Management_cover
The Pocket Mentor for Game Community ManagementCarolin Wendt
2023
The Pocket Mentor for Game Community Management
The Pocket Mentor for Game Community Management
Carolin Wendt
2023
Entrepreneur's Guide To The Lean Brand_cover
Entrepreneur's Guide To The Lean BrandGardner Jeremiah, Cooper Brant, FAKEGRIMLOCK
2014
Entrepreneur's Guide To The Lean Brand
Entrepreneur's Guide To The Lean Brand
Gardner Jeremiah, Cooper Brant, FAKEGRIMLOCK
2014
Breaking Through, 2nd Edition_cover
Breaking Through, 2nd EditionS. Vandermerwe
2014
Breaking Through, 2nd Edition
Breaking Through, 2nd Edition
S. Vandermerwe
2014
How to Talk to Customers_cover
How to Talk to CustomersDiane Berenbaum, Tom Larkin
2007
How to Talk to Customers
How to Talk to Customers
Diane Berenbaum, Tom Larkin
2007
Know What You're FOR_cover
Know What You're FORJeff Henderson
2019
Know What You're FOR
Know What You're FOR
Jeff Henderson
2019
Emotional Intelligence for Sales Success_cover
Emotional Intelligence for Sales SuccessColleen Stanley
2012
Emotional Intelligence for Sales Success
Emotional Intelligence for Sales Success
Colleen Stanley
2012
Customer Service for Hospitality and Tourism_cover
Customer Service for Hospitality and TourismSimon Hudson, Louise Hudson
2025
Customer Service for Hospitality and Tourism
Customer Service for Hospitality and Tourism
Simon Hudson, Louise Hudson
2025