Business

Customer Relations

Showing 61 - 120 out of 695 books
Delivering Quality Service_cover
Delivering Quality ServiceValarie A. Zeithaml
2010
Delivering Quality Service
Delivering Quality Service
Valarie A. Zeithaml
2010
The Million-Dollar Financial Advisor_cover
The Million-Dollar Financial AdvisorDavid J. Mullen, Jr.
2009
The Million-Dollar Financial Advisor
The Million-Dollar Financial Advisor
David J. Mullen, Jr.
2009
Selling Luxury_cover
Selling LuxuryRobin Lent, Genevieve Tour
2009
Selling Luxury
Selling Luxury
Robin Lent, Genevieve Tour
2009
Researching Customer Satisfaction and Loyalty_cover
Researching Customer Satisfaction and LoyaltyPaul Szwarc
2005
Researching Customer Satisfaction and Loyalty
Researching Customer Satisfaction and Loyalty
Paul Szwarc
2005
25 Ways to Win with People_cover
25 Ways to Win with PeopleJohn C. Maxwell
2005
25 Ways to Win with People
25 Ways to Win with People
John C. Maxwell
2005
Indispensable_cover
IndispensableJoe Calloway
2005
Indispensable
Indispensable
Joe Calloway
2005
Transformative Marketing_cover
Transformative MarketingV. Kumar, Philip Kotler
2024
Transformative Marketing
Transformative Marketing
V. Kumar, Philip Kotler
2024
Relationship Marketing_cover
Relationship MarketingMartin Christopher, Adrian Payne, David Ballantyne
2013
Relationship Marketing
Relationship Marketing
Martin Christopher, Adrian Payne, David Ballantyne
2013
The Customer Loyalty Loop_cover
The Customer Loyalty LoopNoah Fleming
2016
The Customer Loyalty Loop
The Customer Loyalty Loop
Noah Fleming
2016
How to Talk to Customers_cover
How to Talk to CustomersDiane Berenbaum, Tom Larkin
2007
How to Talk to Customers
How to Talk to Customers
Diane Berenbaum, Tom Larkin
2007
Emotional Intelligence for Sales Success_cover
Emotional Intelligence for Sales SuccessColleen Stanley
2012
Emotional Intelligence for Sales Success
Emotional Intelligence for Sales Success
Colleen Stanley
2012
Know What You're FOR_cover
Know What You're FORJeff Henderson
2019
Know What You're FOR
Know What You're FOR
Jeff Henderson
2019
Whoever Tells the Best Story Wins_cover
Whoever Tells the Best Story WinsAnnette Simmons
2015
Whoever Tells the Best Story Wins
Whoever Tells the Best Story Wins
Annette Simmons
2015
The Experience Effect_cover
The Experience EffectJim Joseph
2010
The Experience Effect
The Experience Effect
Jim Joseph
2010
Customer Service for Hospitality and Tourism_cover
Customer Service for Hospitality and TourismSimon Hudson, Louise Hudson
2025
Customer Service for Hospitality and Tourism
Customer Service for Hospitality and Tourism
Simon Hudson, Louise Hudson
2025
Social Media Measurement and Management_cover
Social Media Measurement and ManagementJeremy Harris Lipschultz
2024
Social Media Measurement and Management
Social Media Measurement and Management
Jeremy Harris Lipschultz
2024
Unforgettable_cover
UnforgettablePhil Mershon
2023
Unforgettable
Unforgettable
Phil Mershon
2023
The Guide to Earned Media_cover
The Guide to Earned MediaAnnie Pace Scranton
2023
The Guide to Earned Media
The Guide to Earned Media
Annie Pace Scranton
2023
Customer Service Marketing_cover
Customer Service MarketingEdwin N. Torres, Tingting Zhang
2022
Customer Service Marketing
Customer Service Marketing
Edwin N. Torres, Tingting Zhang
2022
DIY Public Relations_cover
DIY Public RelationsDan Shortridge
2022
DIY Public Relations
DIY Public Relations
Dan Shortridge
2022
Customer Relationship Management for Medium and Small Enterprises_cover
Customer Relationship Management for Medium and Small EnterprisesAntonio Specchia
2022
Customer Relationship Management for Medium and Small Enterprises
Customer Relationship Management for Medium and Small Enterprises
Antonio Specchia
2022
Customer Service for Hospitality and Tourism_cover
Customer Service for Hospitality and TourismSimon Hudson, Louise Hudson
2022
Customer Service for Hospitality and Tourism
Customer Service for Hospitality and Tourism
Simon Hudson, Louise Hudson
2022
Winning with Data in the Business of Sports_cover
Winning with Data in the Business of SportsFiona Green
2021
Winning with Data in the Business of Sports
Winning with Data in the Business of Sports
Fiona Green
2021
The Customer Success Pioneer_cover
The Customer Success PioneerKellie Lucas
2019
The Customer Success Pioneer
The Customer Success Pioneer
Kellie Lucas
2019
The Stakeholder Perspective_cover
The Stakeholder PerspectiveMassimo Pirozzi
2019
The Stakeholder Perspective
The Stakeholder Perspective
Massimo Pirozzi
2019
Crisis Communication_cover
Crisis CommunicationAudra Diers-Lawson
2019
Crisis Communication
Crisis Communication
Audra Diers-Lawson
2019
Transform Customer Experience_cover
Transform Customer ExperienceIsabella Villani
2019
Transform Customer Experience
Transform Customer Experience
Isabella Villani
2019
Customer Service in Tourism and Hospitality_cover
Customer Service in Tourism and HospitalitySimon Hudson, Louise Hudson
2017
Customer Service in Tourism and Hospitality
Customer Service in Tourism and Hospitality
Simon Hudson, Louise Hudson
2017
Luxury Selling_cover
Luxury SellingFrancis Srun
2017
Luxury Selling
Luxury Selling
Francis Srun
2017
Sell with a Story_cover
Sell with a StoryPaul Smith
2016
Sell with a Story
Sell with a Story
Paul Smith
2016
Achieving Customer Experience Excellence through a Quality Management System_cover
Achieving Customer Experience Excellence through a Quality Management SystemAlka Jarvis, Luis Morales, Ulka Ranadive
2016
Achieving Customer Experience Excellence through a Quality Management System
Achieving Customer Experience Excellence through a Quality Management System
Alka Jarvis, Luis Morales, Ulka Ranadive
2016
Achieving Customer Experience Excellence through a Quality Management System_cover
Achieving Customer Experience Excellence through a Quality Management SystemAlka Jarvis, Luis Morales, Ulka Ranadive
2016
Achieving Customer Experience Excellence through a Quality Management System
Achieving Customer Experience Excellence through a Quality Management System
Alka Jarvis, Luis Morales, Ulka Ranadive
2016
Get Scrappy_cover
Get ScrappyNick Westergaard
2016
Get Scrappy
Get Scrappy
Nick Westergaard
2016
Design for Services_cover
Design for ServicesAnna Meroni, Daniela Sangiorgi
2016
Design for Services
Design for Services
Anna Meroni, Daniela Sangiorgi
2016
Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI_cover
Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BIVivek Kale
2016
Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI
Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI
Vivek Kale
2016
Service Design for Business_cover
Service Design for BusinessBen Reason, Lavrans Løvlie, Melvin Brand Flu
2015
Service Design for Business
Service Design for Business
Ben Reason, Lavrans Løvlie, Melvin Brand Flu
2015
The Experience_cover
The ExperienceBruce Loeffler, Brian Church
2015
The Experience
The Experience
Bruce Loeffler, Brian Church
2015
The Market-Driven Supply Chain_cover
The Market-Driven Supply ChainRobert III, Lora CECERE, Gregory P. HACKETT
2012
The Market-Driven Supply Chain
The Market-Driven Supply Chain
Robert III, Lora CECERE, Gregory P. HACKETT
2012
The Cornell School of Hotel Administration on Hospitality_cover
The Cornell School of Hotel Administration on HospitalityMichael C. Sturman, Jack B. Corgel, Rohit Verma
2011
The Cornell School of Hotel Administration on Hospitality
The Cornell School of Hotel Administration on Hospitality
Michael C. Sturman, Jack B. Corgel, Rohit Verma
2011
Public Relations For Dummies_cover
Public Relations For DummiesEric Yaverbaum, James Palmer
2025
Public Relations For Dummies
Public Relations For Dummies
Eric Yaverbaum, James Palmer
2025
Experiential Marketing_cover
Experiential MarketingWided Batat
2020
Experiential Marketing
Experiential Marketing
Wided Batat
2020
Public Relations For Dummies_cover
Public Relations For DummiesEric Yaverbaum, James Palmer
2025
Public Relations For Dummies
Public Relations For Dummies
Eric Yaverbaum, James Palmer
2025
Marketplace Dignity_cover
Marketplace DignityCait Lamberton, Cait Lamberton, Neela A. Saldanha, Neela A. Saldanha, Tom Wein, Tom Wein
2024
Marketplace Dignity
Marketplace Dignity
Cait Lamberton, Cait Lamberton, Neela A. Saldanha, Neela A. Saldanha, Tom Wein, Tom Wein
2024
Ignore Your Customers_cover
Ignore Your CustomersMicah Solomon
2020
Ignore Your Customers
Ignore Your Customers
Micah Solomon
2020
Keep Your Customers_cover
Keep Your CustomersAli Cudby
2020
Keep Your Customers
Keep Your Customers
Ali Cudby
2020
Executing Crisis_cover
Executing CrisisDr. Jo Robertson
2019
Executing Crisis
Executing Crisis
Dr. Jo Robertson
2019
Be the Spark_cover
Be the SparkSimon T. Bailey
2018
Be the Spark
Be the Spark
Simon T. Bailey
2018
How to Win at CRM_cover
How to Win at CRMSeth Kinnett
2017
How to Win at CRM
How to Win at CRM
Seth Kinnett
2017
Green Giants_cover
Green GiantsE. Williams
2015
Green Giants
Green Giants
E. Williams
2015
How to Work a Room_cover
How to Work a RoomSusan RoAne
2014
How to Work a Room
How to Work a Room
Susan RoAne
2014
The Law of Magnetism_cover
The Law of MagnetismJohn C. Maxwell
2012
The Law of Magnetism
The Law of Magnetism
John C. Maxwell
2012
Delivering Knock Your Socks Off Service_cover
Delivering Knock Your Socks Off ServicePerformance Research Associates
2011
Delivering Knock Your Socks Off Service
Delivering Knock Your Socks Off Service
Performance Research Associates
2011
The Four Stages of Highly Effective Crisis Management_cover
The Four Stages of Highly Effective Crisis ManagementJane Jordan
2011
The Four Stages of Highly Effective Crisis Management
The Four Stages of Highly Effective Crisis Management
Jane Jordan
2011
The Thank You Economy_cover
The Thank You EconomyGary Vaynerchuk
2011
The Thank You Economy
The Thank You Economy
Gary Vaynerchuk
2011
Lessons from the Mouse_cover
Lessons from the MouseDennis Snow
2009
Lessons from the Mouse
Lessons from the Mouse
Dennis Snow
2009
Funeral Home Customer Service A–Z_cover
Funeral Home Customer Service A–ZAlan D Wolfelt, Alan Wolfelt
2005
Funeral Home Customer Service A–Z
Funeral Home Customer Service A–Z
Alan D Wolfelt, Alan Wolfelt
2005
The Customering Method_cover
The Customering MethodAarron Spinley
2024
The Customering Method
The Customering Method
Aarron Spinley
2024
Customer Relationship Management Fundamentals_cover
Customer Relationship Management FundamentalsRexcel Lagare
2026
Customer Relationship Management Fundamentals
Customer Relationship Management Fundamentals
Rexcel Lagare
2026
How to Sell_cover
How to SellSteve Radford
2025
How to Sell
How to Sell
Steve Radford
2025
Achieve Sales Excellence_cover
Achieve Sales ExcellenceHoward Stevens, Theodore Kinni
2006
Achieve Sales Excellence
Achieve Sales Excellence
Howard Stevens, Theodore Kinni
2006