Inclusive Leadership in Social Work and Social Care

Hafford-Letchfield, Trish, Lambley, Sharon, Trish Hafford-Letchfield, Sharon Lambley, Gary Spolander, Christine Cocker, Niall Daly

• Publisher: Policy Press
• Year: 2014
• Print ISBN:
  9781447300267
• Edition: 1
• eBook ISBN:
  9781447309819
• Topic: Social Sciences
• Subtopic: Social Work
• Index: Social Sciences

Social work and social care continue to face an unprecedented period of challenge and uncertainty, requiring the development of leadership capabilities at every level of the workforce as well as in the community. This critical and reflexive book looks closely at the pivotal but demanding role that leadership and management play in promoting social work and social care. It focuses particularly on the value that is potentially created when the human relationships between people delivering and people using public services are effective, and the conditions are present to nourish confidence, inspire self-esteem, unlock potential and erode inequality. Aimed at new, aspiring and experienced managers, and senior practitioners, it draws on a range of disciplines not typically found in social work and social care and encourages readers to broaden their examination of leadership in areas such as the design of organisations, the role of service users in leadership practice and the phenomena of dignity within the context of organisational culture and dignity.

Bibliography

Adair, J.E. (1973) Action-centred leadership, London: McGraw-Hill.

Adams, R.B. and Ferreira, D. (2007) ‘A theory of friendly boards’, The Journal of Finance, vol 62, no 1, pp 217-50.

ADASS (Association of Directors of Adult Social Services), DH (Department of Health), Skills for Care, BASW (British Association of Social Workers) and Social Care Association (2010) The future of social work in adult services in England, London: DH.

ADASS (Association of Directors of Adult Social Services), LGA (Local Government Association) (2011) Safeguarding Adults 2011: Advice Note, London: ADASS/LGA

Advocacy Resource Exchange (2011) ‘Where does advocacy fit in with brokerage for self-directed support and personal budgets?’, Southampton: Advocacy Resource Exchange.

Agashae, Z. and Bratton, J. (2001) ‘Leader-follower dynamics: developing a learning environment’, Journal of Workplace Learning, vol 13, no 3, pp 89-102.

Alimo-Metcalfe, B. and Alban-Metcalfe, J. (2005) ‘Leadership: Time for a new direction?’ Leadership, Vol. 1, No. 1. pp. 51 71, doi:10.1177/1742715005049351

Alvesson, M. and Sveningsson, S. (2008) Changing organisational culture: Cultural change work in progress, New York: Routledge.

Anning, A., Cottrell, D., Frost, N., Green, J. and Robinson, M. (2010) Developing multi-professional teamwork for integrated children’s services (2nd edn), Maidenhead: Open University Press.

Anton, J. (2000) ‘The past, present and future of customer access centres’, International Journal of Service Industry Management, vol 11, no 2, pp 120-30.

Argyris, C. and Schon, D. (1990) Overcoming organisational defences, Needham Heights, MA: Alleyn and Bacon.

Armstong, D. (2004) ‘Emotions in organisations, disturbance or intelligence?’, in C. Huffington (ed) Working below the surface: The emotional life of contemporary organizations, London: Karnac Books, pp 11-30.

Arnstein, S.R. (1969) ‘A ladder of citizen participation’, Journal of the American Planning Association, vol 35, no 4, pp 216-24.

Aronson, J. and Smith, K. (2009) ‘Managing restructured social services: expanding the social?’, British Journal of Social Work, vol 40, no 2, pp 530-47.

Aronson, J. and Smith, K. (2011) ‘Identity work and critical social service management: Balancing on a tightrope?’, British Journal of Social Work, vol 41, no 3, pp 432-48.

Arrington, P. (2008) Stress at work: How do social workers cope?, NASW Membership Workforce Study, Washington, DC: National Association of Social Workers.

Asthana, A. (2008) ‘Social workers buckling under stress burden’, The Guardian, 15 June (www.guardian.co.uk/society/2008/jun/15/socialcare).

Audit Commission (2008) Don’t stop me now: Preparing for an ageing population, London: Local Government National Report.

Avolio, B.J., Bass, B.M. and Jung, D.I. (1999) ‘Re-examining the components of transformational and transactional leadership using the Multifactor Leadership Questionnaire’, Journal of Occupational and Organizational Psychology, vol 72, no 4, pp 441-62.

Axtell, C., Wall, T., Stride, C. and Pepper, C. (2002) ‘Familiarity breeds content: The impact of exposure to change on employee openness and well-being’, Journal of Occupational & Organizational Psychology, vol 75, no 2, pp 217-31.

Baginsky, M., Moriarty, J., Manthorpe, J., Stevens, M., MacInnes, T. and Nagendran, T. (2010) Social workers’ workload survey: Messages from the front line. Findings from the 2009 survey and interviews with senior managers, London: Social Work Task Force/Crown Copyright.

Bailyn, L. and Fletcher, J.K. (2003) ‘The equity imperative: Reaching effectiveness through the dual agenda’, Insights, Boston, MA: Centre for Gender in Organizations, Simmons Graduate School of Management.

Baker, G.R. (2011) The roles of leaders in high performing healthcare systems, London: The King’s Fund.

Balloch, S. (2005) ‘Election 2005: putting social care in the picture. Campaign briefing: workforce’, Community Care, vol 1564, pp i-xii, 17 March.

Bamberger, P. and Meshoulam, I. (2000) Human Resource Strategy: Formulation, Implementation and Impact, Thousand Oaks, CA: Sage.

Bandura, A. (1977) Social learning theory, Englewood Cliffs, NJ: Prentice Hall.

Bandura, A. (1986) Social foundations of thought and action, Englewood Cliffs, NJ: Prentice Hall.

Banks, S. (2006) Ethics and values in social work (3rd edn), Basingstoke: Palgrave.

Barnes, M., Newman, J. and Sullivan, H. (2007) Power, participation and political renewal: Case studies in public participation, Bristol: Policy Press.

Barr, H. (2010) ‘Interprofessional education as an emerging concept’, in H. Barr (ed) Interprofessional education, Basingstoke: Palgrave, pp 181-187.

Barrett, F.J. and Cooperrider, D.L. (1990) ‘Generative metaphor intervention: A new approach for working with systems divided by conflict and caught in defensive perception’, Journal of Applied Behavioral Sciences, vol 26, no 2, pp 219-39.

Bartel, A. (2004) ‘Human resource management and organizational performance: Evidence from retail banking’, Industrial and Labor Relations Review, vol 57, no 2, pp 181-203.

Bass, B. (1990) ‘From transactional to transformational leadership: Learning to share the vision’, Organizational Dynamics, vol 18, no 3, pp 19-31.

BASW (British Association of Social Workers) (2012) Code of ethics, London: BASW.

BASW/CoSW (College of Social Work) (2011) England research on supervision in social work, with particular reference to supervision practice in multi disciplinary teams (http://cdn.basw.co.uk/upload/basw_13955-1.pdf).

Bates, N., Imminsa, T., Parker, J., Keena, S., Rutter, L., Brown, K. and Zsigo, S. (2009) ‘Baptism of fire: The first year in the life of a newly qualified social worker’, Social Work Education, vol 29, no 2, pp 152-70.

Batt, R. and Doellgast, V. (2005) ‘Groups, teams and the division of labor’, in S. Ackroyd, R. Batt, P. Thompson and P. Tolbert (eds) The Oxford University Press handbook of work and organisation, Oxford: Oxford University Press, pp 138-61.

BBC (British Broadcasting Corporation) (2011a) ‘Four arrests after patient abuse caught on film’, BBC News, 1 June (www.bbc.co.uk/news/uk-1354822).

BBC (2011b) ‘Undercover care: the abuse exposed’, BBC Panorama documentary [first aired in the UK on 31 May].

BBC (2012) ‘Winterbourne View workers raised staff behaviour fears’, BBC News Bristol, 28 July (www.bbc.co.uk/news/uk-england-bristol-14316588).

Beck, U. and Beck-Gernsheim, E. (2002) Individualisation: Institutionalized individualism and its social and political consequences, London: Sage Publications.

Beeby, M. and Booth, C. (2000) ‘Networks and inter-organizational learning: a critical review’, The Learning Organisation, vol 7, no 2, pp 75-88.

Beer, M., Spector, B., Lawrence, P.R., Mills, D.Q. and Walton, R.E. (1984) A conceptual view of HRM, Managing human assets, New York: Free Press.

Begum, N. (2006) Doing it for themselves: Participation and black and minority ethnic services users, Participation Report 14, London, Social Care Institute for Excellence and Race Equality Foundation.

Beinecke, R.H. (2010) ‘Social work leadership and management development: Comparable approaches’, in Z. van Zwanenberg (ed) Leadership in social care, London: Jessica Kingsley Publishers, pp 167-67.

Beinecke, R.H. and Spencer, J. (2007) Leadership training programmes and competencies for mental health, substance use, health and public administration in eight countries, Auckland: International Initiative for Mental Health Leadership (www.iimhl.com).

Bell, K. and Smerdon, M. (2011) Deep value: A literature review of effective relationships in public services, London: Community Links.

Bendelow, G. (2009) Health, emotion and the body, Cambridge: Polity Press.

Bennis, W. (2007) ‘The challenges of leadership in the modern world’, American Psychologist, vol 62, no 1, pp 2-5.

Beresford, P. (2000) ‘Service users’ knowledge and social work theory: conflict or collaboration?’, British Journal of Social Work, vol 30, no 4, pp 489-503.

Beresford, P. (2003) ‘It’s our lives’: A short theory of knowledge, distance and experience, London: Citizen Press in association with Shaping Our Lives.

Beresford, P. (2007) The changing roles and tasks of social work from service users’ perspectives: A literature informed discussion, London: Shaping our Lives National User Network.

Beresford, P., Branfield, F., Taylor, J., Brennan, M., Sartori, A., Lalani, M. and Wise, G. (2006) ‘Working together for better social work education’, Social Work Education, vol 25, no 4, pp 326-31.

Berg, T., Pooley, R. and Queenan, J. (2011) ‘Achieving consensus within SSM’, International Journal of Humanities and Social Science, vol 1, no 4, pp 231-9.

Van Berkel, R., Van der Aa, P., Van Gestel, N. (2010), Professionals without a profession? Redesigning case management in Dutch local welfare agencies, European journal of social work, 13(4): 447-63

Berwick, D.M. (2003) ‘Improvement, trust and the health care workforce’, Quality and Safety in Health Care, vol 12, no 1, pp 2-6.

Birney, A., Clarkson, H., Madden, P., Porritt, J. and Tuxworth, B. (2010) Stepping up: A framework for public sector leadership on sustainability, Wales: Forum for the Future.

Blair, T. (2010) A journey (3rd edn), London: Hutchinson.

Blake, R.R. and Mouton, J.S. (1978) The new managerial grid, Houston, TX: Gulf.

Blumenthal, B. (2003) Investing in capacity building: A guide to high impact approaches, New York: The Fou...

Table of contents

• Cover
• Title Page
• Copyright
• Dedication
• Contents
• List of tables, figures and photographs
• About the authors
• Acknowledgements
• Foreword
• Introduction
• One: Leadership in social work and social care: a critical exploration
• Two: Leadership in ‘learning organisations’: organisational culture and creativity (with contributions from Niall Daly)
• Three: Service users and leadership practice
• four: Leading strategically: organisational strategy and managing people
• Five: Managing the workforce: operational and tactical strategies
• Six: Providing formal and informal support to staff, service users and carers
• Seven: When leadership fails: examining ‘dignity’ through an institutional case study
• Eight: Advancing leadership and management skills for effective practice
• Bibliography