
The SAGE Handbook of Hospitality Management
- 576 pages
- English
- PDF
- Available on iOS & Android
The SAGE Handbook of Hospitality Management
About this book
• The nature of hospitality and hospitality management
• The relationship of hospitality management to tourism, leisure and education provision
• The current state of development of the international hospitality business
• The core activities of food, beverage and accommodation management
• Research strategies in hospitality management
• Innovation and entrepreneurship trends
• The role of information technology
The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis.
Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India
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Information
Table of contents
- COVER
- Contents
- Tables
- Figures
- Contributors
- Editorial Introduction
- PART ONE - Key Themes in Hospitality Management
- 1 The Nature and Meanings of ‘Hospitality’
- 2 The Structure and Nature of the International Hospitality Industry
- 3 The Inter-Relationships between Leisure, Recreation, Tourism, and Hospitality
- 4 Women in Hospitality
- 5 A Critique of Hospitality Research and its Advocacy of Multi- and Interdisciplinary Approaches: An Alternative Agenda
- 6 Hospitality Management Education
- PART TWO - Generic Management Functions in the Hospitality Industry
- 7 From the Top Down: Strategic Management in the Hospitality Industry
- 8 From the Bottom Up: Operations Management in the Hospitality Industry
- 9 Innovation and Entrepreneurship in the Hospitality Industry
- 10 Financial Management in the Hospitality Industry: Themes and Issues
- 11 Organization Studies and Hospitality Management
- 12 Human Resource Management in the Hospitality Industry
- 13 Marketing and Consumer Behavior in Hospitality
- 14 Service Quality and Hospitality Organizations
- 15 Information Technology Strategy in the Hospitality Industry
- PART THREE - Specialized Management Functions in the Hospitality Industry
- 16 Hotel Real Estate Finance and Investments
- 17 Accommodation and Facilities Management
- 18 The MICE Industry: Meetings, Incentives, Conventions, and Exhibitions
- 19 Food and Beverage Management
- 20 Food Production and Service Systems Theory*
- 21 Licensed Retail Management
- 22 Flight Catering Management
- 23 Resort Management
- 24 Event Design and Management
- Index