Operations Management in the Travel Industry
  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

About this book

Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.

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Yes, you can access Operations Management in the Travel Industry by Peter Robinson, Paul Fallon, Harry Cameron, John C Crotts, Peter Robinson,Paul Fallon,Harry Cameron,John C Crotts in PDF and/or ePUB format, as well as other popular books in Business & Hospitality, Travel & Tourism Industry. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Cover
  2. Half Title
  3. Title
  4. Copyright
  5. Contents
  6. Preface
  7. Editors
  8. Contributors
  9. Introduction: Travel and Operations Management
  10. 1 Logistics and Supply Chain Management in Travel Operations
  11. 2 Business Planning and Strategy
  12. 3 Business Operations 
Management
  13. 4 Marketing
  14. 5 Managing People at Work: 
 The Travel Industry
  15. 6 Servicescapes and the Service Encounter
  16. 7 Finance and Funding in the Travel Sector
  17. 8 Sustainability and Corporate Social Responsibility for Travel Management
  18. 9 Travel, Society and Culture
  19. 10 Crisis Management and the Future of the Travel Industry
  20. 11 Career Development Skills 
and Strategies in the Travel Industry
  21. Index
  22. Back Cover