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WS PROFESSIONAL
WS PROFESSIONAL
English
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Showing 1 - 28 out of 28 books
The End of Online Shopping
Wijnand Jongen
2018
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The End of Online Shopping
Wijnand Jongen
2018
For God's Sake: Work by the Book!
Sarah Zohn
2017
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For God's Sake: Work by the Book!
Sarah Zohn
2017
Building a World Class Service Organization
Jochen Wirtz
2017
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Building a World Class Service Organization
Jochen Wirtz
2017
Service Quality and Productivity Management
Jochen Wirtz
2017
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Service Quality and Productivity Management
Jochen Wirtz
2017
Designing Complaint Handling and Service Recovery Strategies
Jochen Wirtz
2017
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Designing Complaint Handling and Service Recovery Strategies
Jochen Wirtz
2017
Managing Customer Relationships and Building Loyalty
Jochen Wirtz
2017
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Managing Customer Relationships and Building Loyalty
Jochen Wirtz
2017
Crafting the Service Environment
Jochen Wirtz
2017
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Crafting the Service Environment
Jochen Wirtz
2017
Managing People for Service Advantage
Jochen Wirtz
2017
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Managing People for Service Advantage
Jochen Wirtz
2017
Balancing Capacity and Demand in Service Operations
Jochen Wirtz
2017
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Balancing Capacity and Demand in Service Operations
Jochen Wirtz
2017
Designing Customer Service Processes
Jochen Wirtz
2017
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Designing Customer Service Processes
Jochen Wirtz
2017
Developing Service Products and Brands
Jochen Wirtz
2017
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Developing Service Products and Brands
Jochen Wirtz
2017
Positioning Services in Competitive Markets
Jochen Wirtz, Kristian P Evans;;;
2017
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Positioning Services in Competitive Markets
Jochen Wirtz, Kristian P Evans;;;
2017
Art Of Modern Oriental Management: Applying The Chinese, Japanese And Korean Management Styles At Work
2017
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Art Of Modern Oriental Management: Applying The Chinese, Japanese And Korean Management Styles At Work
2017
Winning In Service Markets: Success Through People, Technology And Strategy
Jochen Wirtz
2016
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Winning In Service Markets: Success Through People, Technology And Strategy
Jochen Wirtz
2016
Cities Of Love: Roadmap For Sustaining Future Cities
Lee Siang Tai, Valerie Ang
2016
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Cities Of Love: Roadmap For Sustaining Future Cities
Lee Siang Tai, Valerie Ang
2016
Service Marketing Communications
Jochen Wirtz
2017
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Service Marketing Communications
Jochen Wirtz
2017
Good Intentions Are Not Enough
Boon Peng Robin Low
2016
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Good Intentions Are Not Enough
Boon Peng Robin Low
2016
Economics Gone Astray
Bluford H Putnam, Erik Norland;K T Arasu
2019
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Economics Gone Astray
Bluford H Putnam, Erik Norland;K T Arasu
2019
Silver Shades of Grey
Kanwaljit Soin
2018
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Silver Shades of Grey
Kanwaljit Soin
2018
Understanding Service Consumers
Jochen Wirtz
2017
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Understanding Service Consumers
Jochen Wirtz
2017
Unleashing the Greatness in You
John Ng
2017
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Unleashing the Greatness in You
John Ng
2017
Unleashing The Greatness In You: The Power Of Self-leadership
John Swee Kheng Ng
2017
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Unleashing The Greatness In You: The Power Of Self-leadership
John Swee Kheng Ng
2017
Art of Modern Oriental Management
Sing Ong Yu
2017
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Art of Modern Oriental Management
Sing Ong Yu
2017
Saving Ourselves
2017
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Saving Ourselves
2017
Saving Ourselves: Interviews With World Leaders On The Sustainable Transition
Yacine Belhaj-bouabdallah
2017
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Saving Ourselves: Interviews With World Leaders On The Sustainable Transition
Yacine Belhaj-bouabdallah
2017
Lim Chong Yah: An Autobiography - Life Journey Of A Singaporean Professor
Chong Yah Lim
2017
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Lim Chong Yah: An Autobiography - Life Journey Of A Singaporean Professor
Chong Yah Lim
2017
Good Intentions Are Not Enough: Why We Fail At Helping Others
Robin Boon Peng Low
2016
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Good Intentions Are Not Enough: Why We Fail At Helping Others
Robin Boon Peng Low
2016
Cities of Love
Lee Siang Tai, Valerie Ang
2016
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Cities of Love
Lee Siang Tai, Valerie Ang
2016
