Humble Inquiry
eBook - ePub

Humble Inquiry

The Gentle Art of Asking Instead of Telling

  1. 144 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Humble Inquiry

The Gentle Art of Asking Instead of Telling

About this book

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

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Yes, you can access Humble Inquiry by Edgar H. Schein in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Introduction: Creating Positive Relationships and Effective Organizations
  7. 1 Humble Inquiry
  8. 2 Humble Inquiry in Practice—Case Examples
  9. 3 Differentiating Humble Inquiry from Other Kinds of Inquiry
  10. 4 The Culture of Do and Tell
  11. 5 Status, Rank, and Role Boundaries as Inhibitors
  12. 6 Forces Inside Us as Inhibitors
  13. 7 Developing the Attitude of Humble Inquiry
  14. Notes
  15. Acknowledgments
  16. Index
  17. About the Author
  18. Author Awards