Universal Methods of Design, Expanded and Revised
eBook - ePub

Universal Methods of Design, Expanded and Revised

  1. 272 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Universal Methods of Design, Expanded and Revised

About this book

This expanded and revised version of the best-selling Universal Methods of Design is a comprehensive reference that provides a thorough and critical presentation of 125 research methods, synthesis/analysis techniques, and research deliverables for human-centered design.

The text and accompanying photos and graphics of this classic resource are delivered in a concise and accessible format perfect for designers, educators, and students. Information can be easily referenced and utilized by cross-disciplinary teams in nearly any design project.

This new, expanded edition includes a comprehensive index for referencing. Earlier chapters have been updated to include new information on digital design and software for A/B testing, content analysis, and territory maps. The addition of 25 chapters brings fresh relevance to the text with new and innovative design methods, such as subtraction and position maps, that have emerged since the first edition.

Universal Methods of Design distills each method down to its essence, in a format that helps design teams select and implement the most credible research methods suited to their design culture.

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Yes, you can access Universal Methods of Design, Expanded and Revised by Bruce Hanington,Bella Martin in PDF and/or ePUB format, as well as other popular books in Diseño & Diseño general. We have over one million books available in our catalogue for you to explore.

Information

Index

A
Adapted
A/B Testing, 8
Affinity Diagramming, 12
Artifact Analysis, 14
Blockbusting, 24
Brainstorm Graphic Organizers, 28
Card Sorting, 36
Competitive Testing, 48
Creative Matrix, 60
Critiques, 66
Customer Experience Audit, 72
Data Physicalization, 74
Data Visualization, 76
Design Charette, 78
Design Ethnography, 80
Directed Storytelling, 90
Evidence-based Design, 102
Experience Sampling Method, 106
Exploratory Research, 110
Eyetracking, 112
Heuristic Evaluation, 126
Highlight Reels, 128
How Might We, 132
Image Boards, 134
Importance-Difficulty Matrix, 136
Laddering, 146
Participant Observation, 162
Participatory Action Research (PAR), 164
Rapid Iterative Testing & Evaluation (RITE), 180
Remote Moderated Research, 182
Role-playing, 186
Rose Thorn Bud, 188
Scenarios, 190
Semantic Dif...

Table of contents

  1. Cover
  2. Title Page
  3. Contents
  4. Introduction
  5. 01. A/B Testing
  6. 02. AEIOU
  7. 03. Affinity Diagramming
  8. 04. Artifact Analysis
  9. 05. Automated Remote Research
  10. 06. Backcasting
  11. 07. Behavioral Design
  12. 08. Behavioral Mapping
  13. 09. Blockbusting
  14. 10. Bodystorming
  15. 11. Brainstorm Graphic Organizers
  16. 12. Brand Experience Workshop
  17. 13. Bull’s-Eye Diagramming
  18. 14. Business Origami
  19. 15. Card Sorting
  20. 16. Case Studies
  21. 17. Civic Design & Policy
  22. 18. Cognitive Mapping
  23. 19. Cognitive Walkthrough
  24. 20. Collage
  25. 21. Competitive Testing
  26. 22. Concept Mapping
  27. 23. Content Analysis
  28. 24. Content Inventory & Audit
  29. 25. Contextual Design
  30. 26. Contextual Inquiry
  31. 27. Creative Matrix
  32. 28. Creative Toolkits
  33. 29. Critical Incident Technique
  34. 30. Critiques
  35. 31. Crowdsourcing
  36. 32. Cultural Probes
  37. 33. Customer Experience Audit
  38. 34. Data Physicalization
  39. 35. Data Visualization
  40. 36. Design Charette
  41. 37. Design Ethnography
  42. 38. Design Fiction
  43. 39. Design Workshops
  44. 40. Desirability Testing
  45. 41. Diary Studies
  46. 42. Directed Storytelling
  47. 43. Drawing
  48. 44. Elito Method
  49. 45. Empathy Maps
  50. 46. Ergonomic Analysis
  51. 47. Evaluative Research
  52. 48. Evidence-based Design
  53. 49. Experience Prototyping
  54. 50. Experience Sampling Method
  55. 51. Experiments
  56. 52. Exploratory Research
  57. 53. Eyetracking
  58. 54. Flexible Modeling
  59. 55. Fly-on-the-Wall Observation
  60. 56. Focus Groups
  61. 57. Gap Analysis
  62. 58. Generative Research
  63. 59. Graffiti Walls
  64. 60. Heuristic Evaluation
  65. 61. Highlight Reels
  66. 62. Horizon Scanning
  67. 63. How Might We
  68. 64. Image Boards
  69. 65. Importance-Difficulty Matrix
  70. 66. Interviews
  71. 67. KJ Technique
  72. 68. Kano Analysis
  73. 69. Key Performance Indicators
  74. 70. Laddering
  75. 71. Literature Reviews
  76. 72. The Love Letter & the Breakup Letter
  77. 73. Mental Model Diagrams
  78. 74. Metaphors
  79. 75. Mind Mapping
  80. 76. Observation
  81. 77. Parallel Prototyping
  82. 78. Participant Observation
  83. 79. Participatory Action Research (PAR)
  84. 80. Participatory Design
  85. 81. Personal Inventories
  86. 82. Personas
  87. 83. Photo Studies
  88. 84. Picture Cards
  89. 85. Prototyping
  90. 86. Questionnaires
  91. 87. Rapid Iterative Testing & Evaluation (RITE)
  92. 88. Remote Moderated Research
  93. 89. Research Through Design
  94. 90. Role-playing
  95. 91. Rose Thorn Bud
  96. 92. Scenarios
  97. 93. Secondary Research
  98. 94. Semantic Differential
  99. 95. Service Blueprint
  100. 96. Service Design
  101. 97. Shadowing
  102. 98. Simulations
  103. 99. Site Search Analytics
  104. 100. Speed Dating
  105. 101. Stakeholder Maps
  106. 102. Stakeholder Walkthrough
  107. 103. Storyboards
  108. 104. Surveys
  109. 105. Swimlanes
  110. 106. Task Analysis
  111. 107. Territory Maps
  112. 108. Thematic Networks
  113. 109. Think-aloud Protocol
  114. 110. Time-aware Research
  115. 111. Touchstone Tours
  116. 112. Transition Design
  117. 113. Tree Testing
  118. 114. Triading
  119. 115. Triangulation
  120. 116. Unobtrusive Measures
  121. 117. Usability Report
  122. 118. Usability Testing
  123. 119. User Journey Maps
  124. 120. Value Opportunity Analysis
  125. 121. Values-Based Assessment
  126. 122. Web Analytics
  127. 123. Weighted Matrix
  128. 124. Wizard of Oz
  129. 125. Word Clouds
  130. Acknowledgments
  131. Index
  132. About the Authors
  133. Dedication
  134. Copyright Page