Les plus populaires sur Perlego
Sales Force Management_cover
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Customer Relationship Management_cover
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Service Design for Business_cover
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Loyalty Management_cover
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Chief Customer Officer 2.0_cover
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Customer Success_cover
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The Experience Maker_cover
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The Journey Mapping Playbook_cover
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Building Brand Communities_cover
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Transform Customer Experience_cover
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Experiential Marketing_cover
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Wided Batat
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The Hidden Leader_cover
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The Customer Copernicus_cover
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Managing Customer Experiences in an Omnichannel World_cover
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A Practical Guide to Airline Customer Service_cover
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How to Win Campaigns_cover
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Customer Engagement Marketing_cover
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Customer Loyalty Programmes and Clubs_cover
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The Customer Success Professional's Handbook_cover
The Customer Success Professional's Handbook
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Customer Service in Tourism and Hospitality_cover
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Simon Hudson, Louise Hudson
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High-Profit Prospecting_cover
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Emotional Intelligence for Sales Success_cover
Emotional Intelligence for Sales Success
Colleen Stanley
2012
The Trusted Advisor: 20th Anniversary Edition_cover
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Charles H. Green, Robert M. Galford, David H. Maister
2001
Discovering the Soul of Service_cover
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1999
Achieving Customer Experience Excellence through a Quality Management System_cover
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Alka Jarvis, Luis Morales, Ulka Ranadive
2016
Get Scrappy_cover
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2016
Amaze Every Customer Every Time_cover
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Shep Hyken
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What's the Secret?_cover
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John R. DiJulius
2011
Customer Experience 3.0_cover
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John Goodman
2014
Green Giants_cover
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2015
Know What You're FOR_cover
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2019
Construyendo Xperiencias_cover
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Be the Spark_cover
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Get Clients Now_cover
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Emotional Value_cover
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Customer Service for Hospitality and Tourism_cover
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Key Account Management Excellence in Pharma & Medtech_cover
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The Business of Belonging_cover
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The Customer of the Future_cover
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2019
Practical Customer Success Management_cover
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Rick Adams
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Dealing with Difficult Customers_cover
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Measuring Customer Experience_cover
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Experiential Marketing_cover
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Engaging Brands_cover
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Customer Innovation_cover
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Measuring Customer Service Effectiveness_cover
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2017
Summary: The Best Service Is No Service_cover
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BusinessNews Publishing
2016
Redefining Operational Excellence_cover
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Andrew Miller
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The 11 Laws of Likability_cover
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Customer Data Platforms_cover
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Superior Customer Value_cover
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2018
Customer Relationship Management_cover
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How to Measure Customer Satisfaction_cover
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The Handbook of Customer Satisfaction and Loyalty Measurement_cover
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Legendeering_cover
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deComplify_cover
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Ask & Deliver_cover
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Unforgettable_cover
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Customer Relationship Management_cover
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The Versatile Leader_cover
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The 10-Second Customer Journey_cover
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The 8 Laws Of Customer-Focused Leadership_cover
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Marketplace Dignity_cover
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Treasure Hunt_cover
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From Entrance To Exit_cover
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The Abusive Customer_cover
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The Advantage of Other_cover
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The Customer Centricity Ebook Collection (3 Books)_cover
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The 8 Laws Of Customer-Focused Leadership_cover
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The 10-Second Customer Journey_cover
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How to Talk to Customers_cover
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Brand Hate_cover
Brand Hate
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Public Relations Cases_cover
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Marketplace Dignity_cover
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Managing Customer Relationships Using Customer Care Techniques_cover
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Anna Brzozowska, Stanis?aw Brzezi?ski, Arnold Pabian, Barbara Pabian
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Customer Experience Design_cover
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Growth Hacking_cover
Growth Hacking
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Engaging Brands_cover
Engaging Brands
Michela Addis
2020
Revenue Assurance_cover
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Eric Priezkalns
2016
The Intimate Supply Chain_cover
The Intimate Supply Chain
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Customer Relationship Management Systems Handbook_cover
Customer Relationship Management Systems Handbook
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2002
Customer Service Delivery in Africa_cover
Customer Service Delivery in Africa
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The Future of Service is 5D_cover
The Future of Service is 5D
Jaquie Scammell
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Excellence Wins_cover
Excellence Wins
Horst Schulze, Dean Merrill
2019
The Intimate Supply Chain_cover
The Intimate Supply Chain
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2008
Revenue Assurance_cover
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2016
Cameriere in 1 ora_cover
Cameriere in 1 ora
Roberta Quinz
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UX para empresas_cover
UX para empresas
Jorge Márquez, Emiliano Labrador
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Treasure Hunt_cover
Treasure Hunt
Michael Hinkle
2024
La human satisfaction con il metodo ERE_cover
La human satisfaction con il metodo ERE
Marzio Bonferroni
Cliente e Service Management_cover
Cliente e Service Management
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Customer Relationship Management_cover
Customer Relationship Management
Daniel D. Prior, Francis Buttle, Stan Maklan
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Legendeering_cover
Legendeering
Tom Langan
2024
The Hospitality Mentality_cover
The Hospitality Mentality
Josh Liebman
2023
Think Human_cover
Think Human
Olivier Duha
2024
deComplify_cover
deComplify
Gary S. Michel
2024
Ask & Deliver_cover
Ask & Deliver
Mary Ann O'Brien
2023
Fidelizar sin límites_cover
Fidelizar sin límites
Sandy Rogers, Leena Rinne y Shawn Moon
2020
Customer Communities_cover
Customer Communities
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The Power of Value Selling_cover
The Power of Value Selling
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Unforgettable_cover
Unforgettable
Phil Mershon
2023
The Abusive Customer_cover
The Abusive Customer
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The Advantage of Other_cover
The Advantage of Other
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The Versatile Leader_cover
The Versatile Leader
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The Ultimate Customer Experience_cover
The Ultimate Customer Experience
Scott McKain
2023