Icono de Negocios y empresaNegocios y empresa

Relaciones con los clientes

ExplorarLibrosCategorías relacionadas
Buscar por categoría
Ver todo
Más popular en Perlego
Ver todo
Sales Force Management_cover
Sales Force Management
Mark W. Johnston, Greg W. Marshall
2020
Experiential Marketing_cover
Experiential Marketing
Wided Batat
2019
Measuring Customer Satisfaction and Loyalty_cover
Measuring Customer Satisfaction and Loyalty
Bob E. Hayes
2008
Customer Success_cover
Customer Success
Nick Mehta, Dan Steinman, Lincoln Murphy
2016
Construyendo Xperiencias_cover
Construyendo Xperiencias
Rodrigo Fernández de Paredes Alegría
2018
The Trusted Advisor: 20th Anniversary Edition_cover
The Trusted Advisor: 20th Anniversary Edition
Charles H. Green, Robert M. Galford, David H. Maister
2001
Creating Customer Loyalty_cover
Creating Customer Loyalty
Chris Daffy
2019
Summary: The Best Service Is No Service_cover
Summary: The Best Service Is No Service
BusinessNews Publishing
2016
Disruptive Marketing_cover
Disruptive Marketing
Geoffrey Colon
2016
Exceptional Service, Exceptional Profit_cover
Exceptional Service, Exceptional Profit
Leonardo Inghilleri, Micah Solomon
2010
Experiencia de cliente_cover
Experiencia de cliente
González de La-Hoz, Marcos
2015
Orchestrating Experiences_cover
Orchestrating Experiences
Chris Risdon, Patrick Quattlebaum
2018
High-Profit Prospecting_cover
High-Profit Prospecting
Mark Hunter, CSP
2016
Fidelizar sin límites_cover
Fidelizar sin límites
Sandy Rogers, Leena Rinne y Shawn Moon
2020
Atención al cliente y calidad en el servicio. COMM002PO_cover
Atención al cliente y calidad en el servicio. COMM002PO
Miguel Ángel Mateos de Pablo Blanco, S. L. Innovación y Cualificación
2019
Executing Crisis_cover
Executing Crisis
Jo Robertson
2019
Legendeering_cover
Legendeering
Tom Langan
2024
Transferencia de conocimiento, una visión desde el mundo en desarrollo_cover
Transferencia de conocimiento, una visión desde el mundo en desarrollo
Inés Restrepo Tarquino
2023
Luxury Marketing, Sustainability and Technology_cover
Luxury Marketing, Sustainability and Technology
Park Thaichon, Sara Quach
2023
UX para empresas_cover
UX para empresas
Jorge Márquez, Emiliano Labrador
2023
The Customer-Base Audit_cover
The Customer-Base Audit
Peter Fader, Bruce G. S. Hardie, Michael Ross
2022
The Frictionless Organization_cover
The Frictionless Organization
Bill Price, David Jaffe
2022
Key Account Management Excellence in Pharma & Medtech_cover
Key Account Management Excellence in Pharma & Medtech
Mike Moorman
2022
Empathy In Action_cover
Empathy In Action
Tony Bates, Natalie Petouhoff
2021
Experiential Marketing_cover
Experiential Marketing
Wided Batat
2020
Building Brand Communities_cover
Building Brand Communities
Carrie Melissa Jones, Charles Vogl
2020
Ignore Your Customers_cover
Ignore Your Customers
Micah Solomon
2020
Delivering Fantastic Customer Experience_cover
Delivering Fantastic Customer Experience
Daniel Lafrenière
2019
The Customer Success Pioneer_cover
The Customer Success Pioneer
Kellie Lucas
2019
Crisis Communication_cover
Crisis Communication
Audra Diers-Lawson
2019
Advances in Luxury Brand Management_cover
Advances in Luxury Brand Management
Jean-Noël Kapferer, Joachim Kernstock, Tim Oliver Brexendorf, Shaun M. Powell
2017
How to Measure Customer Satisfaction_cover
How to Measure Customer Satisfaction
Nigel Hill
2017
Jobs to Be Done_cover
Jobs to Be Done
Stephen Wunker, Jessica Wattman, David Farber
2016
Summary: The Membership Economy_cover
Summary: The Membership Economy
BusinessNews Publishing
2016
Beyond the Sales Process_cover
Beyond the Sales Process
Steve Andersen, Dave Stein
2016
Experiencia de Cliente_cover
Experiencia de Cliente
Córdoba, Alberto; Genís, Juan
2015
Summary: Lean Customer Development_cover
Summary: Lean Customer Development
BusinessNews Publishing
2015
CRM Systems in Industrial Companies_cover
CRM Systems in Industrial Companies
A. Perna, E. Baraldi
2014
Internal Marketing_cover
Internal Marketing
William Winston, Dennis J Cahill
2012
Delivering Quality Service_cover
Delivering Quality Service
Valarie A. Zeithaml
2010
Competing in a Service Economy_cover
Competing in a Service Economy
Matthew D. Johnson, Anders Gustafsson
2003
The Business Model Canvas_cover
The Business Model Canvas
50minutes
2017
La pirámide de Maslow_cover
La pirámide de Maslow
50Minutos
2016
Loyalty Management_cover
Loyalty Management
Cristina Ziliani, Marco Ieva
2019
Herramientas para la gestión de las relaciones con los clientes._cover
Herramientas para la gestión de las relaciones con los clientes.
Escobar Tarapués, Ingrid Paola, Gualsaqui Almagor, Carlos Javier, Miranda Realpe, Jorge Humberto
2022
Customer at the Heart_cover
Customer at the Heart
John O'Connor, Peter Whitelaw
2020
Superior Customer Value_cover
Superior Customer Value
Art Weinstein
2018
Customer Experience Innovation_cover
Customer Experience Innovation
Robert Dew, Cyrus Allen
2018
El modelo Canvas_cover
El modelo Canvas
50Minutos
2017
Customer Experience 3.0_cover
Customer Experience 3.0
John Goodman
2014
Measure What Matters_cover
Measure What Matters
Katie Delahaye Paine
2011
La ventaja del introvertido_cover
La ventaja del introvertido
Matthew Pollard, Derek Lewis
2020
Yellow_cover
Yellow
David Gómez
2018
Business Model Canvas_cover
Business Model Canvas
Magali Marbaise, 50minutes
2015
DIY Public Relations_cover
DIY Public Relations
Dan Shortridge
2022
Contemporary Selling_cover
Contemporary Selling
Mark W. Johnston, Greg W. Marshall
2021
Design for Services_cover
Design for Services
Anna Meroni, Daniela Sangiorgi
2016
The Art of Client Service_cover
The Art of Client Service
Robert Solomon
2016
Contemporary Selling_cover
Contemporary Selling
Mark W. Johnston, Greg W. Marshall
2016
Publicado recientemente
Ver todo
Legendeering_cover
Legendeering
Tom Langan
2024
Transferencia de conocimiento, una visión desde el mundo en desarrollo_cover
Transferencia de conocimiento, una visión desde el mundo en desarrollo
Inés Restrepo Tarquino
2023
The 8 Laws Of Customer-Focused Leadership_cover
The 8 Laws Of Customer-Focused Leadership
Blake Morgan
2024
The 10-Second Customer Journey_cover
The 10-Second Customer Journey
Todd Unger
2024
Marketplace Dignity_cover
Marketplace Dignity
Cait Lamberton, Cait Lamberton, Neela A. Saldanha, Neela A. Saldanha, Tom Wein, Tom Wein
2024
Managing Customer Relationships Using Customer Care Techniques_cover
Managing Customer Relationships Using Customer Care Techniques
Anna Brzozowska, Stanis?aw Brzezi?ski, Arnold Pabian, Barbara Pabian
2024
Call Center Connections_cover
Call Center Connections
Peter Lyle DeHaan
2024
Digital Customer Success_cover
Digital Customer Success
Nick Mehta, Kellie Capote
2024
Salesforce For Dummies_cover
Salesforce For Dummies
Liz Kao, Jon Paz
2024
Customer Service Delivery in Africa_cover
Customer Service Delivery in Africa
Robert Ebo Hinson, Esi Akyere Mensah, Doreen Anyamesem Odame
2024
Cameriere in 1 ora_cover
Cameriere in 1 ora
Roberta Quinz
2024
The Future of Service is 5D_cover
The Future of Service is 5D
Jaquie Scammell
2024
Treasure Hunt_cover
Treasure Hunt
Michael Hinkle
2024
Customer Relationship Management_cover
Customer Relationship Management
Daniel D. Prior, Francis Buttle, Stan Maklan
2024
Think Human_cover
Think Human
Olivier Duha
2024
deComplify_cover
deComplify
Gary S. Michel
2024
The Hospitality Mentality_cover
The Hospitality Mentality
Josh Liebman
2023
From Entrance To Exit_cover
From Entrance To Exit
Valerie Russell
2023
Ask & Deliver_cover
Ask & Deliver
Mary Ann O'Brien
2023
Customer Communities_cover
Customer Communities
Nick Mehta, Robin Van Lieshout
2023
The Power of Value Selling_cover
The Power of Value Selling
Julie Thomas
2023
Unforgettable_cover
Unforgettable
Phil Mershon
2023
The Abusive Customer_cover
The Abusive Customer
Ivaylo Yorgov
2023
The Advantage of Other_cover
The Advantage of Other
Nancy Geenen
2023
The Versatile Leader_cover
The Versatile Leader
Msuega Tese
2023
The Customer Centricity Ebook Collection_cover
The Customer Centricity Ebook Collection
Peter Fader, Bruce G. S. Hardie, Michael Ross, Sarah E. Toms
2024
Añadido recientemente
Ver todo
The Customer Centricity Ebook Collection_cover
The Customer Centricity Ebook Collection
Peter Fader, Bruce G. S. Hardie, Michael Ross, Sarah E. Toms
2024
The 8 Laws Of Customer-Focused Leadership_cover
The 8 Laws Of Customer-Focused Leadership
Blake Morgan
2024
The 10-Second Customer Journey_cover
The 10-Second Customer Journey
Todd Unger
2024
How to Talk to Customers_cover
How to Talk to Customers
2007
Brand Hate_cover
Brand Hate
S. Umit Kucuk
2016
Public Relations Cases_cover
Public Relations Cases
Danny Moss, Barbara DeSanto
2022
Marketplace Dignity_cover
Marketplace Dignity
Cait Lamberton, Cait Lamberton, Neela A. Saldanha, Neela A. Saldanha, Tom Wein, Tom Wein
2024
Managing Customer Relationships Using Customer Care Techniques_cover
Managing Customer Relationships Using Customer Care Techniques
Anna Brzozowska, Stanis?aw Brzezi?ski, Arnold Pabian, Barbara Pabian
2024
Transferencia de conocimiento, una visión desde el mundo en desarrollo_cover
Transferencia de conocimiento, una visión desde el mundo en desarrollo
Inés Restrepo Tarquino
2023
Customer Experience Design_cover
Customer Experience Design
Joe Heapy, Oliver King, James Samperi
Growth Hacking_cover
Growth Hacking
Gerardo Forliano
Engaging Brands_cover
Engaging Brands
Michela Addis
2020
The Four Stages of Highly Effective Crisis Management_cover
The Four Stages of Highly Effective Crisis Management
Jane Jordan
2011
Revenue Assurance_cover
Revenue Assurance
Eric Priezkalns
2016
The Intimate Supply Chain_cover
The Intimate Supply Chain
David Frederick Ross
2008
Customer Relationship Management Systems Handbook_cover
Customer Relationship Management Systems Handbook
Duane E. Sharp
2002
Customer Service Delivery in Africa_cover
Customer Service Delivery in Africa
Robert Ebo Hinson, Esi Akyere Mensah, Doreen Anyamesem Odame
2024
The Future of Service is 5D_cover
The Future of Service is 5D
Jaquie Scammell
2024
Excellence Wins_cover
Excellence Wins
Horst Schulze, Dean Merrill
2019
Revenue Assurance_cover
Revenue Assurance
Eric Priezkalns
2016
The Four Stages of Highly Effective Crisis Management_cover
The Four Stages of Highly Effective Crisis Management
Jane Jordan
2011
The Intimate Supply Chain_cover
The Intimate Supply Chain
David Frederick Ross
2008
Cameriere in 1 ora_cover
Cameriere in 1 ora
Roberta Quinz
2024
UX para empresas_cover
UX para empresas
Jorge Márquez, Emiliano Labrador
2023
Treasure Hunt_cover
Treasure Hunt
Michael Hinkle
2024
La human satisfaction con il metodo ERE_cover
La human satisfaction con il metodo ERE
Marzio Bonferroni
Cliente e Service Management_cover
Cliente e Service Management
Enrico Valdani, Enrico Valdani
Customer Relationship Management_cover
Customer Relationship Management
Daniel D. Prior, Francis Buttle, Stan Maklan
2024
Legendeering_cover
Legendeering
Tom Langan
2024
The Hospitality Mentality_cover
The Hospitality Mentality
Josh Liebman
2023
Think Human_cover
Think Human
Olivier Duha
2024
deComplify_cover
deComplify
Gary S. Michel
2024
Ask & Deliver_cover
Ask & Deliver
Mary Ann O'Brien
2023
Fidelizar sin límites_cover
Fidelizar sin límites
Sandy Rogers, Leena Rinne y Shawn Moon
2020
Customer Communities_cover
Customer Communities
Nick Mehta, Robin Van Lieshout
2023
The Power of Value Selling_cover
The Power of Value Selling
Julie Thomas
2023
Unforgettable_cover
Unforgettable
Phil Mershon
2023
The Abusive Customer_cover
The Abusive Customer
Ivaylo Yorgov
2023
The Advantage of Other_cover
The Advantage of Other
Nancy Geenen
2023
The Versatile Leader_cover
The Versatile Leader
Msuega Tese
2023
The Ultimate Customer Experience_cover
The Ultimate Customer Experience
Scott McKain
2023