Service Industry
Showing 361 - 420 out of 428 books

Discrete Event Simulation for Health Technology Assessment
J. Jaime Caro, Jörgen Möller, Jonathan Karnon, James Stahl, Jack Ishak
2015

What Great Service Leaders Know and Do
James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger
2015

Achieving Patient Experience Excellence
Rhonda Dishongh, Qaalfa Dibeehi, Kalina Janevska, Gregory D. Erickson
2013

First Thing We Do, Let's Deregulate All the Lawyers
Clifford Winston, Robert W. Crandall, Vikram Maheshri
2011

Public Management and Complexity Theory
Mary Lee Rhodes, Joanne Murphy, Jenny Muir, John A. Murray
2010






















































