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Showing 481 - 540 out of 559 books
Implementation of Total Quality Management
Erdener Kaynak, Rolf E Rogers
2013
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Implementation of Total Quality Management
Erdener Kaynak, Rolf E Rogers
2013
QR Codes Kill Kittens
Scott Stratten, Alison Kramer
2013
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QR Codes Kill Kittens
Scott Stratten, Alison Kramer
2013
Amaze Every Customer Every Time
Shep Hyken
2013
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Amaze Every Customer Every Time
Shep Hyken
2013
Customer Relationship Management in Retail
Dr. Raisi Dangi
2013
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Customer Relationship Management in Retail
Dr. Raisi Dangi
2013
Negotiation
Brian Tracy
2013
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Negotiation
Brian Tracy
2013
Do It! Marketing
David Newman
2013
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Do It! Marketing
David Newman
2013
La gestione delle risorse umane nelle imprese della distribuzione commerciale
Daria Sarti
2013
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La gestione delle risorse umane nelle imprese della distribuzione commerciale
Daria Sarti
2013
Managing Knock Your Socks Off Service
Chip Bell, Ron Zemke, John Bush
2013
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Managing Knock Your Socks Off Service
Chip Bell, Ron Zemke, John Bush
2013
Summary: Enchantment
BusinessNews Publishing, BusinessNews Publishing
2013
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Summary: Enchantment
BusinessNews Publishing, BusinessNews Publishing
2013
Summary: Don't Just Relate - Advocate
BusinessNews Publishing
2013
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Summary: Don't Just Relate - Advocate
BusinessNews Publishing
2013
Summary: Getting Business to Come to You
BusinessNews Publishing
2013
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Summary: Getting Business to Come to You
BusinessNews Publishing
2013
Summary: Customers.com
BusinessNews Publishing
2013
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Summary: Customers.com
BusinessNews Publishing
2013
Summary: Creating and Delivering Totally Awesome Customer Experiences
BusinessNews Publishing
2013
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Summary: Creating and Delivering Totally Awesome Customer Experiences
BusinessNews Publishing
2013
Summary: Clued In
BusinessNews Publishing
2013
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Summary: Clued In
BusinessNews Publishing
2013
Summary: Bag the Elephant
BusinessNews Publishing
2013
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Summary: Bag the Elephant
BusinessNews Publishing
2013
Summary: E-Service
BusinessNews Publishing
2013
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Summary: E-Service
BusinessNews Publishing
2013
Summary: Experiential Marketing
BusinessNews Publishing
2013
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Summary: Experiential Marketing
BusinessNews Publishing
2013
Summary: Customer Culture
BusinessNews Publishing
2013
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Summary: Customer Culture
BusinessNews Publishing
2013
Summary: Best Practices
BusinessNews Publishing
2013
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Summary: Best Practices
BusinessNews Publishing
2013
The Concise Handbook of Management
Jonathan T Scott
2013
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The Concise Handbook of Management
Jonathan T Scott
2013
Managing Sales Professionals
William Winston, Joseph P Vaccaro
2013
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Managing Sales Professionals
William Winston, Joseph P Vaccaro
2013
Get Along with Anyone, Anytime, Anywhere!
Arnold Sanow, Sandra Strauss
2013
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Get Along with Anyone, Anytime, Anywhere!
Arnold Sanow, Sandra Strauss
2013
Microsoft Dynamics CRM 2011 Customization & Configuration Certification Guide
Neil Benson
2012
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Microsoft Dynamics CRM 2011 Customization & Configuration Certification Guide
Neil Benson
2012
Internal Marketing
William Winston, Dennis J Cahill
2012
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Internal Marketing
William Winston, Dennis J Cahill
2012
High-Tech, High-Touch Customer Service
Micah Solomon
2012
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High-Tech, High-Touch Customer Service
Micah Solomon
2012
Increasing Customer Loyalty via Mobile Customer Relationship Management
Silke Freitag
2012
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Increasing Customer Loyalty via Mobile Customer Relationship Management
Silke Freitag
2012
Dangerous Guide to Leading Innovation
Impact Innovation
2011
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Dangerous Guide to Leading Innovation
Impact Innovation
2011
It's Your Biz
Susan Solovic, Ellen R. KADIN
2011
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It's Your Biz
Susan Solovic, Ellen R. KADIN
2011
Beyond the Familiar
Patrick Barwise, Sean Meehan
2011
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Beyond the Familiar
Patrick Barwise, Sean Meehan
2011
Customer Service Management Training 101
Renee Evenson
2011
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Customer Service Management Training 101
Renee Evenson
2011
The IBM Model of Electronic Customer Relationship Management
Christian Uwagwuna
2011
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The IBM Model of Electronic Customer Relationship Management
Christian Uwagwuna
2011
The Four Stages of Highly Effective Crisis Management
Jane Jordan
2011
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The Four Stages of Highly Effective Crisis Management
Jane Jordan
2011
The Ultimate Online Customer Service Guide
Marsha Collier
2010
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The Ultimate Online Customer Service Guide
Marsha Collier
2010
The Superpromoter
R. Vogelaar
2010
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The Superpromoter
R. Vogelaar
2010
The Customer Advocate and the Customer Saboteur
Michael W. Lowenstein
2010
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The Customer Advocate and the Customer Saboteur
Michael W. Lowenstein
2010
The Referral Code
Larry Pinci, Phil Glosserman
2010
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The Referral Code
Larry Pinci, Phil Glosserman
2010
Tourist Customer Service Satisfaction
Francis Noe, Muzaffer Uysal, Vincent Magnini
2010
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Tourist Customer Service Satisfaction
Francis Noe, Muzaffer Uysal, Vincent Magnini
2010
Selling to Anyone Over the Phone
Renee Walkup, Sandra McKee
2010
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Selling to Anyone Over the Phone
Renee Walkup, Sandra McKee
2010
America's Service Meltdown
Raul Pupo
2010
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America's Service Meltdown
Raul Pupo
2010
Why CRM Doesn't Work
Frederick Newell
2010
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Why CRM Doesn't Work
Frederick Newell
2010
Building a Chain of Customers
Richard J. Schonberger
2010
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Building a Chain of Customers
Richard J. Schonberger
2010
The Importance of Customer Relationship Management in Business Markets
Timo Beck
2010
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The Importance of Customer Relationship Management in Business Markets
Timo Beck
2010
The Little Big Things
Thomas J. Peters
2010
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The Little Big Things
Thomas J. Peters
2010
How to Be a Fierce Competitor
Jeffrey J. Fox
2010
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How to Be a Fierce Competitor
Jeffrey J. Fox
2010
Listening to the Voice of the Market
R. Eric Reidenbach
2009
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Listening to the Voice of the Market
R. Eric Reidenbach
2009
The Art of Mastering Sales Management
Thomas A. Cook
2009
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The Art of Mastering Sales Management
Thomas A. Cook
2009
Building the Value Machine
Peter Cheverton, Kingsley Weber
2009
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Building the Value Machine
Peter Cheverton, Kingsley Weber
2009
Marketing Through Turbulent Times
Jenny Darroch
2009
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Marketing Through Turbulent Times
Jenny Darroch
2009
The Engaged Customer
Hans Peter Brondmo
2009
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The Engaged Customer
Hans Peter Brondmo
2009
Generation Ageless
J. Walker Smith, Ann S. Clurman
2009
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Generation Ageless
J. Walker Smith, Ann S. Clurman
2009
Outside Innovation
Patricia B. Seybold
2009
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Outside Innovation
Patricia B. Seybold
2009
Get Your Black Belt in Marketing
Ali Pervez
2009
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Get Your Black Belt in Marketing
Ali Pervez
2009
Lessons from the Mouse
Dennis Snow
2009
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Lessons from the Mouse
Dennis Snow
2009
Take Their Breath Away
Chip R. Bell, John R. Patterson
2009
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Take Their Breath Away
Chip R. Bell, John R. Patterson
2009
Customer Relationship Management: Lufthansa
P. Schulz et al.
2008
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Customer Relationship Management: Lufthansa
P. Schulz et al.
2008
Customer Service In An Instant
Keith Bailey, Karen Leland
2008
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Customer Service In An Instant
Keith Bailey, Karen Leland
2008
Lived Experiences of Public Consumption
D. Cook
2008
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Lived Experiences of Public Consumption
D. Cook
2008
We
Steve Yastrow
2007
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We
Steve Yastrow
2007
Chocolates on the Pillow Aren't Enough
Jonathan M. Tisch, Karl Weber
2007
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Chocolates on the Pillow Aren't Enough
Jonathan M. Tisch, Karl Weber
2007
101 Ways to Really Satisfy Your Customers
Andrew Griffiths
2007
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101 Ways to Really Satisfy Your Customers
Andrew Griffiths
2007
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