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Showing 541 - 559 out of 559 books
Achieve Sales Excellence
Howard Stevens, Theodore Kinni
2006
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Achieve Sales Excellence
Howard Stevens, Theodore Kinni
2006
Developments in the Call Centre Industry
Julia Connell, John Burgess
2006
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Developments in the Call Centre Industry
Julia Connell, John Burgess
2006
Branded Customer Service
Janelle Barlow, Paul Stewart
2006
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Branded Customer Service
Janelle Barlow, Paul Stewart
2006
Customer Relationship Management in Banking Sector
Nils Merkel
2006
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Customer Relationship Management in Banking Sector
Nils Merkel
2006
Strategic Six Sigma for Champions
R. Eric Reidenbach, Reginald W. Goeke
2006
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Strategic Six Sigma for Champions
R. Eric Reidenbach, Reginald W. Goeke
2006
Competing for Customers and Winning with Value
R. Eric Reidenbach, Reginald W. Goeke
2006
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Competing for Customers and Winning with Value
R. Eric Reidenbach, Reginald W. Goeke
2006
Loyalty Myths
Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
2005
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Loyalty Myths
Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
2005
The Real-Time Contact Center
Donna FLUSS
2005
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The Real-Time Contact Center
Donna FLUSS
2005
Researching Customer Satisfaction and Loyalty
Paul Szwarc
2005
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Researching Customer Satisfaction and Loyalty
Paul Szwarc
2005
Customer Relationship Management in the Airline Industry
Volker Schmid
2005
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Customer Relationship Management in the Airline Industry
Volker Schmid
2005
Passionate and Profitable
Lior Arussy
2005
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Passionate and Profitable
Lior Arussy
2005
Customer Mania!
Kenneth Blanchard, Jim Ballard, Fred Finch
2004
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Customer Mania!
Kenneth Blanchard, Jim Ballard, Fred Finch
2004
Customer Relationship Management Systems Handbook
Duane E. Sharp
2002
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Customer Relationship Management Systems Handbook
Duane E. Sharp
2002
International E-Business – Building Online Customer Loyalty with Relationship Management
Wolfgang Katsch
2001
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International E-Business – Building Online Customer Loyalty with Relationship Management
Wolfgang Katsch
2001
Acquiring, Processing, and Deploying
M. Larry Shillito
2000
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Acquiring, Processing, and Deploying
M. Larry Shillito
2000
Great Customer Service on the Telephone
Kristin Anderson
1992
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Great Customer Service on the Telephone
Kristin Anderson
1992
Marketing Services
Leonard L. Berry
1991
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Marketing Services
Leonard L. Berry
1991
Creating Great Customer Service
Herbert M. Sancianco
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Creating Great Customer Service
Herbert M. Sancianco
How to Speak Confident Customer Service English
Ranjot Singh Chahal
2025
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How to Speak Confident Customer Service English
Ranjot Singh Chahal
2025
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